Manager - Employee Relations

GENERAL SUMMARY

Under the leadership of the Director, manage the Employee Relations function and staff for UAB Medicine (UAB Hospital, UAB Health System, and University of Alabama Health Services Foundation). In collaboration with HR professionals, Legal and others, conduct workplace investigations, determine findings, and facilitate timely resolution. Provide guidance and timely decisions for complex and escalated HR Employee Relations matters.

KEY RESPONSIBILITIES

• Under the leadership of the Director, manage the Employee Relations function for UAB Medicine (UAB Hospital, UAB Health System, Health Services Foundation) ensuring Employee Relations practices inspire trust and confidence in Human Resources’ partnership with employees and leaders.
• Proactively round with UAB Medicine leaders to ensure support needs are consistently met. Identify opportunities and implement changes necessary to ensure best practices for Employee Relations are maintained. Consistently pursue a continuous quality improvement process for Employee Relations. Reports trends to Director.
• Supervises employees in responsibility area, conduct regular individual rounding and team meetings with Employee Relations staff, completes annual performance evaluations, and participates in the hiring, onboarding, orienting, training, constructive one-on-one coaching, team-building and disciplinary processes. Develops and updates training work aids and resources. Fosters positive team environment among staff.
• In collaboration with HR professionals, Legal and others, conduct and oversee workplace investigations with an emphasis on HR matters, including employment policy violations, retaliation, harassment and discrimination allegations, Ethics hotline matters, Threat Management, EEOC charges and the formal grievance process. Facilitates employee grievance procedure.
• Serves as a lead resource for regulatory site visits. Participate as an active member, engaging in positive outcomes and resolutions.
• Conducts training in-services for UAB Medicine leadership.
• Special projects and other duties as assigned.

Pay Range: $89,880 - $146,055

MINIMUM QUALIFICATIONS

Required:

Position requires Bachelor’s degree in Business, Human Resource or related field and five (5) years of related work experience, including some HR leadership experience. Extensive knowledge of federal and state employment laws. Extensive experience and comfort with conflict resolution and complex HR investigations. Ability to synthesize and make appropriate decisions with large amounts of detailed information. Ability to build and sustain successful working relationships through trust, teamwork and communication.

The ideal candidate will have:

• Unwavering integrity and confidentiality
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport, and influence with executives, leaders, and employees at all levels of the organization
• Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations
• Strong critical thinking and analytical skills especially in complex, sensitive, and nuanced situations
• Exceptional oral and written communication skills demonstrating a positive communication approach
• Exceptional judgment and discretion
• Exceptional ability to effectively operate in complex situations demonstrating effective organizational, listening, inquiring, problem-solving, conflict resolution, constructive feedback and investigative skills
• Successful ability to manage and prioritize multiple responsibilities and deliver against frequent time-sensitive deadlines, proactively responding to time-sensitive matters
• Proficiency with Microsoft Office Suite, Zoom and electronic recordkeeping

Preferred:

Juris Doctor

Healthcare HR experience

CERTIFICATES/LICENSES/REGISTRATIONS ETC.

Preferred:

PHR, SPHR, SHRM-CP or SHRM-SCP certification