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SalaryAbout Conduent:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:
Manager, Application Development & Support
About the Role
As a Manager of Application Development & Support you will be collaborating with Business Owners to understand market demands, priorities, and overall product strategy. You will be maintaining up to date knowledge regarding Medicare and Medicaid insurance programs by applying quantitative and qualitative analysis.
Responsibilities
- Collaborate with Business Owners to understand the market demands, priorities, and overall product strategy.
- Maintain up to date knowledge regarding Medicare and Medicaid insurance programs by applying quantitative and qualitative analysis.
- Research and analyze key changes in government health insurance programs like Medicaid, Medicare, and Child Health Insurance Program. Implement identified changes into the Eligibility and Enrollment determination policy.
- Establishing clear project sponsor and stakeholder expectations and engagement model to be managed throughout the project life cycle.
- Managing resources and internal and external cross-functional teams to communicate and set priorities to meet goals and objectives.
- Manage top-down oversight throughout the entire execution to ensure successful delivery in adherence stakeholder goals.
- Performs requirements analysis and test case design at project levels and establishes product roadmaps with engineering teams.
- Translate product strategy into detailed requirements and prototypes.
- Evaluates client requirements and defects to recommend appropriate solutions.
- Provides technical expertise in identifying, evaluating, and developing scripts/ reports/procedures that are cost effective and meet user requirements.
- Work with engineering and vendor teams to deliver timely, quality releases that provide high business value and exceed customer expectations.
- Create detailed specifications/requirements for the product features so they are clearly understood by the development team.
- Write user stories and establish acceptance criteria in collaboration with the team.
- Manage dependencies in and across sprints and releases.
- Work with the Agile team to manage and prioritize the backlog to ensure alignment with changing business needs.
- Partner with project managers on project budgets, scope, timelines, and project execution
- Manage third-party vendors and contracts.
Requirements
- Previous experience with Medicaid, Medicare, or Health Insurance preferred.
- Leadership and emotional intelligence skills
- Knowledge of Agile principles and process as well as waterfall methodologies
- Strong analytical and problem-solving skills
- Project management mindset and ability to work on multi-projects with constrains and inter-dependencies.
- Ability to influence cross-functional team without formal authority.
- Time management, resource organization and priority establishment skills with the ability to multi-task in a fast-paced, deadline-oriented environment
- Excellent communication skills, both verbal and written, with diplomacy and tact, including when responding to resistance
- Ability to work with an optimistic attitude both independently and as part of a team.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:
Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work. Great Work Environment: We are proud of our award-winning culture and the
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $114,730 - $149,000.
Closing:
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.
