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SalaryThe NJ Pinelands Commission is an independent state agency whose mission is to preserve, protect, and enhance the natural and cultural resources of the Pinelands National Reserve, and to encourage compatible economic and other human activities consistent with that purpose. The Commission implements a comprehensive plan that guides land use, development, and natural resource protection programs in the 938,000-acre Pinelands Area of southern New Jersey.
The Commission’s Information Systems office is seeking a full-time, qualified candidate for the position of MIS Specialist 4. This position supports the Pinelands Commission’s Information Systems internal helpdesk. The successful candidate will have excellent communication skills and a desire to make users more comfortable with the technologies they use daily. Responsibilities include: ensuring a timely response to all user inquiries and escalating support tickets to appropriate staff when necessary; organizing resources so they are easy to locate; maintaining an inventory of supplies; resolving customer issues, answering questions and offering access to helpful resources; maintaining accurate documentation and creating new documentation to address recurring problems; and following up with customers as needed to ensure any problems are resolved.
Under close supervision, the MIS Specialist 4 also performs minor programming tasks, installs, modifies, and makes minor repairs and upgrades to desktop computer hardware and software systems, provides technical assistance to system users and maintains computer networks and associated assemblies.
Experience or familiarity with the Windows 10/11 desktop operating system, supporting networked computers, printers, and servers in an Active Directory environment, using Microsoft Office suite, and GIS technologies such as ESRI ArcMap would be a plus.
Salary will be commensurate with experience, starting at $53,198. Full benefits package includes paid vacation leave, paid sick leave, health and dental insurance, life insurance, and enrollment in the public employee’s retirement system.
Job Type: Full-time
Pay: From $53,198.00 per year
Work Location: Hybrid remote in Pemberton, NJ 08068
