Maintenance Technician

The Maintenance Technician will be responsible for performing a variety of maintenance tasks necessary to maintain and enhance the value of apartment community in a timely, professional, and courteous manner.

Essential Duties & Responsibilities:

• Ensure all service requests and repairs are completed thoroughly and in a timely manner
• Assist Maintenance Supervisor with monitoring inventory of equipment, tools, parts, and supplies at appropriate levels
• Maintain excellent customer service standards
• Comply with all personnel management policies and procedures and maintain an organized, clean, and safe work area.
• Maintain preventative maintenance schedule
• Communicate effectively with residents, fellow employees, vendors, and supervisors
• Inspect grounds, buildings, and other community features as required to minimize liability concerns
• Ensure adherence to the company's safety and hazard communications programs, policies, and procedures
• Work with Maintenance Supervisor to ensure that physical condition of the community is maintained according to company operating and safety standards
• Work with maintenance team to always ensure excellent curb appeal
• Assist residents with the move-in/move-out process as needed
• Assist with the scheduling and performance of all maintenance/repair-related turn events
• Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals
• Address complaints and resolve issues in a timely and professional fashion
• Maintain accurate records and contribute to the general upkeep and cleaning of office, common areas and model
• Perform other maintenance/repair work as directed by Property Manager and Maintenance Supervisor
• Assist in the daily cleanup of the exterior of the property including grounds, breezeways, and all common areas
• Participate in on-call rotation for emergency service
• Adhere to company dress code
• Perform additional tasks and responsibilities as required

Education/Experience and Technical Requirements:

• High school diploma or equivalent required
• Must live within 30 miles of the assigned property
• Must have reliable transportation due to the emergency on-call requirement
• EPA certification Type I and II preferred
• Other licenses and certifications as required by local, state, or federal law
• Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment
• All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents
• Appropriate safety equipment and apparel must be worn including proper footwear (work boots)
• Preferred but not required to be able to diagnose problems with and assist with repair of the following:
• Major appliances
• HVAC
• Basic-Intermediate plumbing
• Basic-Intermediate electrical (when no license required)
• General carpentry
• Roofs and gutters
• Painting
• Ice/snow removal

Physical Activities:

• Requires frequent lifting and moving of up to 75 pounds when using machinery and equipment for essential maintenance tasks, including but not limited to installing outside air conditioning units
• Requires frequent bending and/or stooping to access equipment and machinery necessary for essential maintenance tasks.
• Requires frequent use of ladders and stepladders to access equipment and machinery necessary for essential maintenance tasks.

Additional Information:
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.