Maintenance Technician

What's in it for you? Competitive pay based on experience!

We offer membership of our travel club as a benefit to every employee after their first few months. This includes:

• Access to deeply discounted stays at our resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel-related expenses like airfare, car rental and more.

Full time employees can also look forward to a more comprehensive benefit plan including medical, dental, vision, company paid life insurance, 401(k) with company match, ancillary benefits, and much more! Southcape Resort & Club in Mashpee, MA is managed by LaTour Hotels and Resorts, Inc., and as an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

POSITION SUMMARY
The Maintenance Technician is responsible for maintaining the appearance and functionality of all units, buildings, and common areas throughout the property. This position provides general maintenance, responds to guest needs, and performs preventative maintenance projects.

ESSENTIAL FUNCTIONS

The Maintenance Technician:

• Performs general maintenance in guest units, buildings, pools, and common areas as assigned.
• Will have a working knowledge of the use of hand tools and power tools.
• Will have a working knowledge for repairing and troubleshooting carpentry, plumbing, electric, and HVAC issues.
• Repairs and installs appliances as needed with minimal supervision.
• Performs maintenance to plumbing such as pipes, drains, faucets, disposals, showers, tubs, etc.
• Prevents and troubleshoots electrical issues on equipment, fixtures, outlets and switches.
• Inspects and performs preventative maintenance in units and resort areas to minimize a negative guest experience.
• Reports, responds to, and repairs safety issues in guest units, buildings, pools, common areas, and equipment.
• Completes all daily assignments in a timely manner.
• Prioritizes work orders against daily assignments, keeping in constant contact with the department and/or the front desk to update jobs completed.
• Maintains the appearance of the property by picking trash and debris, responding and mopping up spills, cleaning exterior fixtures, etc. on a daily basis.

OTHER FUNCTIONS
The Maintenance Technician may also:

• Clean and maintain all pools and pool decks at the resort.
• Ensure that all pools are operating properly and that the water condition is correctly balanced at all times.
• Assist in other areas of maintenance such as grounds or in painting projects.
• Perform regular power washing of exterior areas of assigned grounds, buildings, or common areas.
• Prepare and secure property for advancing and predictable weather occurrences such as storms and hurricanes.
• Maintain company vehicles, ensuring that they are operating properly and that routine maintenance is performed as needed.
• Assist guests with special needs to ensure a positive vacation experience.
• Be responsible for collecting and disposing of the property's trash.

POSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials

• This position requires a high school diploma or GED
• CPO and EPA Certification (or willing to obtain)

Experience
This position requires at least two years prior experience in a general maintenance position or equivalent technical training.

LHR's Core Competencies
Accountability:Ability to accept responsibility and account for his/her actions.
Adaptability:Ability to adapt to change in the workplace.
Customer oriented:Ability to take care of the customers' needs while following company procedures.
Enthusiastic:Ability to bring energy to the performance of a task.
Ethical:Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity:Ability to be truthful and be seen as credible in the workplace.
Interpersonal:Ability to get along well with a variety of personalities and individuals.
Responsible:Ability to be held accountable or answerable for one's conduct.
Safety awareness:Ability to identify and correct conditions that affect employee safety.
Tolerance:Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills

Accuracy: Ability to perform work accurately and thoroughly
Autonomy: Ability to work independently with minimal supervision
Detail Oriented: Ability to pay attention to the minute details of a project or task
Judgment: The ability to formulate a sound decision using the available information.
Oral Communication: Ability to communicate effectively with others using the spoken word.

Other Requirements

Must possess a valid driver's license.

PHYSICAL REQUIREMENTS

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Handling / Fingering

F

Reach Outward

F

Reach Above Shoulder

F

Climb

F

Crawl

O

Squat or Kneel

O

Bend

F

10 lbs. or less

C

11-20 lbs.

F

21-50 lbs.

O

51-100 lbs

O

Over 100 lbs

O

Push/Pull

12 lbs or less

C

13-25 lbs

F

26-40 lbs

O

41-100 lbs

O

WORK ENVIRONMENT

The Maintenance Technician works both inside and outside in different weather conditions, which vary across locations. This position requires the regular use of hand tools and mechanical equipment that require manual dexterity. Hours may include nights, weekends, and holidays.