Address
Form of workMaintenance Technician
Reports to: Director of Engineering- Non-Exempt
WHO WE ARE?
Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.
The MC Hotel is part of Marriott’s Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.
The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE?
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operation professional is responsible for. You delight in the smiles you share and the positive experiences that you create. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it is just natural for you to do so. Above all, it is your mission to spread joy to all you encounter when ensuring kitchen is tight and spotless clean. You are energized through your own self-awareness to ensure we collectively collaborate to have the Front Desk experience one of a kind. This individual also oversees the night audit operation to ensure closing of the night is done properly and accurately.
THE ROLE
The Maintenance Tech reports to the Chief Engineering, and like all qualified engineers, possesses the diverse knowledge of electrical, plumbing, steam, gas, fire & safety, and HVAC refrigeration. As a working engineer, this position is required to be hands-on and dive into the day-to-day operation, service and repairs of hotel equipment, so if you prefer to “see the forest” and not willing to “plant the trees”, this is not a role for you.
The role will also actively develop trusting and transparent relations with fellow associates of the hotel. As an employee within Aparium Hotel Group this position will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced, and open-minded – no egos are allowed.
WHAT YOU WILL DO
WHAT YOU WILL NEED
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
- Uphold and role model the company’s principles of People, Place and to ensure the experiences of translocal hospitality, intuitive service, and collaboration
- Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working environment
- Handle routine maintenance, repairs and cleanliness in guest rooms, public spaces, event space, outlets, back of house spaces and grounds
- Demonstrate familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel
- Participate in the room preventative maintenance program
- Use your skills and intuition to detect equipment malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair
- Repair and maintain physical structure of establishment and furnishings as needed
- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards; Participate in all scheduled training classes and meetings
- Transport heavy boxes and packages within the hotel for maintenance and repairs
- Assist in delivery and setup of all new equipment such as televisions, mattresses, tables, chairs, etc.
- Communicate with Director on projects as assigned
- Respond to all guest requests in a timely and personable manner
- This position requires knowledge of electrical, plumbing, carpentry, fire safety, HVAC and mechanical systems.
- Day to day work includes routine building inspections and maintenance, inclusive of repairs of guest rooms, public & event spaces, back of house and grounds.
- Responsibilities also include maintaining all equipment, systems and building components including, mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, doors, locks, closers, furniture, paint, wall coverings, tile, glass and miscellaneous equipment.
- Must possess a high standard of a safe and clean working environment.
- Has prior experience with commercial building safety systems.
- A commitment for responsible action in maintenance or operating problems which affect the security and condition of the buildings.
- Repair and maintain physical structure of establishment and furnishings as needed.
- Has experience using hand and electrical tools, inclusive of basic math skills, to read a ruler.
- Assist in delivery and setup of all new equipment such as televisions, mattresses, tables, chairs, etc.
- Reports to Head of Engineering and has great teamwork.
- Communicates respectfully and effectively with Guests and colleagues.
- Is organized, patient and timely with all guest requests.
- Preferred Experience with Drywall, Framing and Painting.
- Minimum of two (2) years of experience in building maintenance; previous experience as a hotel engineer preferred or comparable experience in a office or apartment complex
- Proficiency of the English language in reading, writing and verbal communication.
- Ability to stand and walk for extended periods, bend, climb stairs and lift up to 50 lbs.
- Ability to work by yourself, self-motivating, and be a cooperative team member.
- Ability to work varied shifts, that may include days, nights, weekends, and holidays.
