Maintenance Technician

Description

SUMMARY

Under general supervision of the Facilities Manager, perform custodial duties to include overall Main Office grounds, maintenance and repair functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Clean restrooms and keep supplied.

Deliver supplies to all offices.

Service Maintenance needs at all facilities.

Change light bulbs and light ballasts.

Ensure that snow / debris from parking lots and sidewalks are removed.

Build shelves, put together furniture and repair furniture as needed.

Maintain vehicles, lawnmowers, and snow removal equipment.

Perform preventive maintenance procedures on buildings mechanical equipment on a scheduled basis.

Collect and dispose of trash, follow guidelines for collection and storage of good trash.

Assist with the renovation/remodeling of buildings; plaster and drywall repair; and painting of building structures, as able to.

Perform minor and major repair of building's heating/cooling equipment. (Major repairs are performed under the supervision of licensed workers.)

Receive shipments and store.

Cleaning: sweep, mop, scrub, floors by hand or machine, clean carpet, upholstery and furniture.

Wash windows as needed.

PERFORMANCE FACTORS:

To perform the job successfully, an individual should demonstrate the following competencies:

Sales:

Individual has a good understanding of the Bank's products and services. Effectively matches customer's need by referring and/or selling products and services to enhance the customer's relationship consistent with the Bank's Sales Culture.

Internal ambition and drive to match and / or exceed goals in cross-selling: Individual demonstrates a positive and helpful attitude toward customers (internal and external), understands their importance to F&M Bank and understands how his / her job affects customers; establishes and maintains good relationships through interactions or work completed; projects a positive and professional image of F&M Bank in appearance and mannerism.

Communication Skills:

Written: Individual writes clearly and concisely with little need for editing (includes spelling and grammar). Oral: Expresses self in speech as to be clearly and completely understood; adheres to the bank's telephone standards; supports a favorable environment for open communication; addresses concerns or problems in an open non-defensive manner; conveys self-confidence and knowledge of subject in speaking to customers. Listens: Is attentive and transmits correct information to appropriate people; accepts constructive feedback.

Job Knowledge:

Individual possesses and demonstrates the technical ability to perform required duties, is practical in applying knowledge to assignments, and maintains expertise by keeping current with new developments and procedures.

Problem solving:

The ability to define and offer solutions to resolve problems. Uses knowledge of the organization to identify helpful resources.

Attention to Detail:

The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.

Ethics:

The level of trustworthiness, character, professionalism, confidentiality, and honesty in dealing with internal or external customers.

Requirements

 QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCELANGUAGE SKILLSAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent verbal and written communication skills.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver's License

OTHER KNOWLEDGE AND/OR SKILLS

General knowledge of bank operations, lending and information technology. Previous experience with, and efficiency in using Microsoft applications, such as Word and Excel. Has good organization skills, is computer literate, has good communication skills, is observant and able to document procedures, looks for ways to improve processes and minimize duplicate work and is detail oriented.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; to reach with hands and arms; and to talk or hear. The employee is frequently required to sit; and to climb or balance. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Ability to use computer for long periods of time and there will be heavy telephone use. This person may also be required to work at other banking centers.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

This Person will have the ability to:

• Work Monday - Saturday, generally with a day off and / or occasional extended hours as needed to accommodate the flow of business.
• Work on a holiday and be provided another day off throughout the year.
• Maintain a professional appearance and manner
• Work independently and as part of a team