Maintenance Technician

First American Bank was founded in Chicago, and over the years has expanded throughout Wisconsin and Florida. As the largest privately held bank in Illinois, we now have over 60 locations and assets of $5+ billion. We are a community bank at heart with international expertise, traditional values, and a forward-looking philosophy. Our employees have the experience and vision to meet the needs of savers, borrowers, and businesses in the 21st century. First American Bank can offer employees a level of visibility, career growth, and stability that is difficult to find in many larger corporations.

This hourly (non-exempt) position is responsible for general facility maintenance at First American Bank locations.

DUTIES & RESPONSIBILITIES:

• Daily duties consist of HVAC, plumbing, electrical, low voltage network wiring, carpentry, relocating document containers, relocating equipment, and other tasks.
• Responsible for general maintenance activities, including but not limited to pest control, landscaping, and pressure washing the exterior of buildings.
• Complete documentation in a timely, accurate, and complete matter so that service requests can be appropriately documented and tracked.
• Support the Bank's function by providing exceptional service to internal and external customers.
• Consistently seek cost-effective strategies in all facility-related areas.
• Assist Bankers and Back Office employees with questions and concerns relating to office, building, and grounds maintenance.
• Conduct and complete additional assignments/projects as designated by management.

QUALIFICATIONS:

• High School degree or equivalent required.
• Minimum one year in building or maintenance construction required.
• Ability to understand building and construction drawings.
• Must be capable of towing trailers up to Class V type, driving service van and boom truck, and operating boom lifts.
• Ability to work unsupervised, follow schedules, and prioritize scheduled and unscheduled tasks.
• Ability to lift, push, or pull over 60 pounds regularly (over 70% of the time).
• Must be fluent in the English language.
• Must be professional, comfortable speaking with external and internal contacts with a demonstrated ability to tailor the message appropriately to the audience and situation effectively.
• Demonstrated ability to convey thoughts and ideas effectively and succinctly via written formats, including emails, letters, and electronic platforms. Maintain professional standards relating to spelling and grammar.
• Maintain credibility through professional demeanor, appearance, and presence by modeling standards appropriate to our environment and industry.
• Maintain good working relationships with internal partners by exhibiting exemplary interpersonal skills, adopting a constructive, solutions-focused approach.
• Use sound professional judgment to balance the interests of the organization and customer, understanding and using available resources to mitigate risks.
• Proficiency with Microsoft 365 products and applications, including the ability to effectively prepare or review documents, procedures, and reports.
• Demonstrated ability to learn new systems and applications, as well as the ability to understand, adapt and adjust responsibilities/workflows as a result of system upgrades.
• This position requires regular travel to corporate facilities and Bank locations throughout the Chicagoland and Wisconsin branch network.
• Typical scheduled hours are Monday through Friday between 6:00 a.m. to 5:00 p.m. Additional hours may be required depending upon business need. Occasional weekend work may be required.
• Punctuality is required to maintain First American Bank's customer service standards.