Maintenance Operations Manager

United Building Maintenance Associates, Inc. is a leading provider of Janitorial, Building, and Corporate Services in New York, New Jersey and Philadelphia. The primary job responsibility of the Operations Manager will be the management of services provided to multiple Class A commercial office buildings in the NYC area. Day to day job responsibilities shall include:

• Ensure that service delivery is consistent with the highest quality of standards within our organization.
• Ensure fulfillment of contractual obligations, understand individual tenant needs and coordinate extra services as required.
• Take appropriate actions/steps to improve customer satisfaction.
• Assure services are being performed within allocated budget which will include review of staff hours, recommend/develop budgets, and inventory control.
• Oversee building supervisors and union staff.
• Recruit staff from local area.
• Train staff in appropriate cleaning skills and cleaning supply handling.
• Be a leader to staff and create a positive, safe work environment.

Qualifications Required

• 5+ years as a Manager in the building service industry specifically in a corporate janitorial environment.
• 5+ years of Supervisory experience with strong background of managing employees in janitorial industry.
• Competent in janitorial processes/procedures and ensure environmental procedures are in accordance with Local, State, Federal and company requirements.
• Ability to managetime, meet deadlines, organize and complete work.
• Valid drivers’ license and ability to travel to multiple locations.
• Bilingual: English/Spanish preferred.