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Form of workJob Summary: The Maintenance Assistant performs daily maintenance required to turn units, daily work orders, and monthly preventative maintenance at the request of the Lead Maintenance or Property Manager.
Duties and Responsibilities:
• Appearance should be neat, clean, hair combed, and proper clothing attire including name tag.
• Tools and cart stocked and prepared for daily tasks.
• All safety equipment must be on cart and used at proper times.
• Effective communication style when dealing with Tenants, Management, and other team members.
• Working knowledge or willingness to learn all basic apartment maintenance, including but not limited to: Plumbing, Electrical, Carpet cleaning and repair, drywall repair, painting, general carpentry, glass repair, small appliance troubleshooting and repair, HVAC troubleshooting and repair, grounds maintenance, as well as concrete and tile repair.
• Assist Lead Maintenance in maintaining adequate levels of parts and supplies in an organized manner for the ongoing upkeep of the property.
• Perform daily work orders in a timely manner (within 24 hours) in order to keep tenants satisfied and promote long-term stay of the tenants.
• Perform monthly preventative maintenance in all units in an attempt to keep all equipment working at peak efficiency.
• Work closely with lead maintenance to turn units quickly and efficiently.
• Accept on-call responsibilities as reported by call center in order to assist tenants with any issues.
• Work throughout the day to ensure proper curb appeal standards are met by picking up trash and reporting issues to the Property Manager.
• Maintain a friendly disposition to ensure peak customer service standards on property creating an environment where tenants want to live.
• Other related duties as assigned.
Qualifications:
• High school diploma or equivalent preferred.
• 2 years Maintenance experience.
• Effective written and verbal English communication skills.
• Ability to provide excellent customer service.
• Ability to work in cramped, dirty / dusty, cold or hot conditions.
• Sitting, standing, walking, bending, climbing stairs, kneeling, and lifting up to 100lbs.
• Own maintenance tools.
• Maintain a professional, neat and well-groomed appearance, adhering to Company standards.
• Work varied shifts, including weekends and holidays.
• Proof of eligibility to work in the United States.
