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Form of workAt HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for handling 24x7 operations infrastructure support services of all non-production and production environments in the area of responsibility. Handling the use of analytics to improve service, availability, and customer interactions; handling incident resolution and issues escalated by vendors; transitioning knowledge from design / build teams. Handling operational vendor performance management.
Required Job Qualifications:
Bachelor degree and 2 years in Information Technology OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
Experience with Mainframe technologies (e.g., z/OS, CICS & MQ, DB2, VASM, Job scheduling, central print, web, middleware, integration, storage, backup / restore, replication and disaster recovery).
Knowledge of MQ Internals and a fair amount of MQ systems and Application programming background
Extensive experience in resolving performance issues in a mainframe online and database environment
At least 4 of the following tools experience:
Omegamon Intellimagic Dynatrace MXG APA RMF SMF
Excellent understanding of System z architecture, CICS, MQ and DB2
CICS Transaction Services v6.x
MQ V7/V8/V9 experience on zSeries
Building CICS region
Experience with CICSPlex environment
Troubleshooting and resolving system related abends and issues
Performance monitoring and tuning
CICS intercommunication setup and maintenance
Experience with Omegamon for CCIS Monitoring Tool
Experience with setting up CICS Web Services
Experience with Scripting and Automating process and procedures
Experience with CICS advanced features and functionality (CPSM, LOGR, Web Services, SSL) and ability to collaborate with application developers on application design
Experience with implementing and supporting MQ shared queues and MQ cluster configurations.
Building MQ regions
Operating with CICS adapter control functions to initiate and manage connections between WebSphere MQ and CICS
Experience with CICS products - CICS Explorer, C/Parse, CAFC, XPEDITER for CICS, Finalist, GENTRAN, Key/101, Abend-Aid CICS
We encourage people of all backgrounds and experiences to apply.
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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
