Mailroom Operations-

illumifin is an insurance technology company and third-party administrator that designs, develops and delivers tech-enabled insurance policy management software and services that provide unrivaled value for insurers.

We combine insurance insight, operational excellence, and technology innovation to build solutions that deliver high performance and position insurers for the digital world. illumifin is primarily focused on the North American life, long-term care, annuity, and health markets. We believe in true partnerships with our customers and are passionate about insurance.

This is a temporary position works to provide excellent service for illumifin and its numerous clients by ensuring accurate and timely processing of all internal, incoming and outgoing mail. The primary focus for this role will be working with our mail inserter machine. We are looking at a schedule of Mon-Fri 4:30a-1:30p CST (can be flexible).

MAILROOM RESPONSIBILITIES

• Accurately identify and process (receive, count, open/sort, remove staples, batch, etc.) numerous document types for a variety of clients in preparation for imaging as per each individual client requirement.
• Meet specific date-sensitive standards/production goals for the hand folding of specific outgoing client letters.
• Meet other specific production, service and quality standards for various clients, achieve personal, team and departmental goals as outlined by management.
• Effectively communicate with team members, managers, supervisors, and technical staff on a variety of subjects concerning mail services, service of machines, deliveries, special requests, document preparation and processing, quality assurance and outgoing mail.
• Process outgoing mail and accurately track hand-folding.
• Sort and Process internal mail buckets two times daily and distribute appropriately.
• Operate insertion room equipment for several hours at a time, Ability to effectively prioritize letters by client and service level.
• Other duties and projects as assigned.

Mailroom Minimum Qualifications

• High school diploma or equivalent
• 1 year of general office and/or mail services experience
• Excellent interpersonal, customer service and communication skills with the ability to work independently as well as part of a team.
• Excellent time management and organizational skills with the ability to handle multiple tasks, meet established deadlines and performance standards.
• Strong attention to detail.
• Ability to follow direction and meet client performance, production and quality standards.

illumifin is an Equal Opportunity Employer (EOE/AA) and participates in E-Verify. illumifin will not discriminate in its employment and employment-related decisions against any applicant or employee based on age, race, gender, creed, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, membership or activity on a local commission, or any other characteristic protected under state, federal, or local law.

Job Type: Temporary

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person