Provides direct and indirect patient care in the clinic setting. Provides care that reflects initiative, flexibility, and responsibility indicative of professional expectation with a minimum of supervision. Determines priorities of care based on physical and psychosocial needs, as well as factors influencing patient flow through the system. Communicates with providers about changes in patient's status, symptomatology, and results of diagnostic studies. Is able to respond quickly and accurately to changes in condition or response to treatment.
DUTIES INCLUDE BUT ARE NOT LIMITED TO
- Provides nursing care and assists in the coordination of that care, including follow-up and referral as necessary.
- Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
- Performs laboratory testing in accordance with protocols and guidelines.
- Performs EKG’s, vitals, manual blood pressures, spirometry and assists with procedures when needed.
- Performs venipunctures and vaccinations as directed by provider.
- Answers telephone calls in a professional manner; appropriately prioritizing and communicating messages to the provider.
- Maintains accurate and continued nursing documentation including patient histories, conditions, treatments, responses and assessment of changes.
- Appropriately and timely orders testing per provider’s request, obtaining authorizations and pre-certifications, as required for reimbursement.
- Assists patients in obtaining prescription refills.
- Completes all provider assignments/patient follow-up by the end of each day.
- Maintains patient exam rooms, laboratory, patient restroom, and workstations according to standard.
- Maintains current knowledge of medications/vaccinations and their correct administration based on age of the patient and his/her clinical condition showing responsibility for their own proficiency in practice and ongoing education.
- Maintains pending test results and coordinates test tracking system to ensure all results are received and reviewed by provider.
- Maintains established office policies and procedures, objectives, performance improvement program, safety, environmental and infection control standards.
- Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with office standards educating patients and families as needed.
- Ensures an adequate stock of supplies assisting in cost containment through appropriate ordering and conserving of supplies and equipment.
- Demonstrates the ability to be flexible, organized and function under stressful situations.
- Obtains Advance Beneficiary Notice for Medicare patients for possible non-covered procedures.
- Reviews Athena workflow dashboard and completes necessary tasks.
- Maintains daily and monthly logs as required (fridge temps, AED, medication expiration dates).
- Provides coverage at other clinics when/if necessary.
- Other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to organize, coordinate and evaluate patient information
- Ability to communicate effectively
- Ability to be flexible and function under stressful situations
- Ability to train and mentor new staff members
EDUCATION
- High school graduate or equivalent
- Graduate of an accredited school of Nursing
EXPERIENCE
- 2 to 3 years medical experience in a physician’s office or equivalent in combination of training or experience preferred
CERTIFICATE/LICENSE
- Current LPN or RN License within the state of Iowa
- Current BCLS certification
WHAT WE DO
For more than 125 years, Ottumwa Regional Health Center has been serving the community of Ottumwa and the citizens of Southeast Iowa. We are a regional health center providing a wide range of health services, including emergency medicine, critical care services, medical/surgical, acute rehabilitation, obstetrics, and pediatrics, as well as specialty services such as cardiac catheterization, diagnostic and therapeutic radiological services, wound care, pain clinic, sleep lab, pathology, and so much more.
WHO WE ARE
Our high-quality medical staff, many of whom are board-certified, offer a complete range of services from family practice and internal medicine to specialties such as general surgery, gastroenterology, orthopedics, urology, cardiology, radiation oncology, and more. Our highly trained and dedicated associates work closely as a team to provide individualized, seamless care to our patients and caring support to families and friends.
Our VisionOur vision is to create places where people choose to come for healthcare, physicians and providers want to practice and employees want to work.