Address
Form of workJob Description
Luxury Watch/JewelryRetail Sales Associate Luxury Boutique Timepieces & Jewelry
Who We Are:
Avi & Co. is one of the most trusted retailers in New York City for pre-owned and unworn luxury watches. We carry a remarkable selection of luxury watches from some of the world’s most renowned watch brands, including Richard Mille, Audemars Piguet, Patek Philippe, Rolex, and more. Our World Class Customer Experience creates a watch-buying event for our clients. We have a luxurious private showroom in New York’s Diamond District, a newly opened Miami Design District Boutique, and now Aspen Colorado. Along with our Retail footprint Avi & Co has a robust e-commerce platform to cater to domestic and international clients.
This role is best suited for a self-motivated sales closer with a desire for high earnings!
Primary Responsibilities:
(Included but not limited to)
- Achieve pre-set sales goals and objectives by delivering exceptional service and sales etiquette to all potential and current clients that come into the boutique.
- Be able to independently attend to all client’s needs, driving and closing sales.
- Demonstrate outstanding product knowledge to educate the client and create excitement about the product they show interest in.
- Educate and inspire clients on the history of Avi & Co. as well as all the brands we carry.
- Partner with other Sales Professionals from the team when appropriate to close the sale.
- Maintain product knowledge and stay up to date with the watch market as well as new arrivals and sold products through our inventory system.
- Develop network and clientele using all resources provided to enhance business. Ability to remain professional and confidential regarding all client data and systems.
- Provide excellent customer service for returning clientele needing repairs, and follow up in a timely manner.
- Follow and adhere to all policies and procedures established by the company, i.e. security policy, consignment, after-sales service, Human Resources policies, etc.
Qualifications:
- 3+ years of relevant luxury Retail Sales experience.
- Ideal candidates are great negotiators and do not mind working odd hours.
- Strong understanding of customer service, client prioritization, and optimization of all client engagement to meet sales goals.
- Ability to establish and maintain effective relationships with clients and team members by gaining their trust and respect.
- Ability to communicate effectively and professionally via email, text, or phone.
- Excellent communication, verbal, interpersonal, and written skills.
- Ability to work as part of a team, and contribute to overall business demands.
- Ability to sit and stand for extended periods of time.
- Strong attention to detail with the ability to handle multiple tasks simultaneously.
- Strong negotiation skills.
- Must be reliable and trustworthy.
- Polished business professional dress and demeanor.
- Proficiency with Microsoft Office, Word, Excel, and Outlook.
- Bi-lingual is a plus.
Compensation:
- Salary (60,000 - $100,000) + Competitive Commission
Benefits:
- Oxford/UHC Medical Insurance
- VSP Vision & Guardian Dental Insurance
- Flexible Spending Account
- ADP Employee Assistance Program
- ADP Discount Programs (auto/home insurance, cell phones, travel, etc.)
- Time Away - (Paid holidays, Paid time off, Sick days)
