Job description
We’re looking for a knowledgeable Concierge to attend to our residents requests and needs in a professional, courteous and efficient manner. You should be able to deal professionally with residents inquiries, effectively solve problems and respond appropriately to complaints. The ideal candidate must have excellent communication skills, multi-tasking ability, hospitality expertise, as well as knowledge of local area services. You will be responsible for assisting residents with outstanding customer service. Ultimately, you should help maintain a flawless reputation by providing outstanding guest service.
Responsibilities:
Job Types: Full-time, Part-time
Salary: starting at $16.50 per hour (salary is based on experience)
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute to the following locations:
- Edgewater
- Weehawken
- Jersey City
Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Time management: 1 year (Required)
- Concierge experience: 1 year (Preferred)
Job Type: Full-time
Pay: $16.50 - $18.50 per hour
Benefits:
- 401(k)
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
- Weekends only
Experience:
- Hospitality: 3 years (Required)
- Customer Service: 3 years (Required)
- Concierge: 3 years (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person