Luxury Movie Theater Cast Member

Do you stand out in a crowd? Dazzle people with your presence? Been told that you are the life of the party? At Cinépolis, our Cast Members bring our food & beverage menu to life with their star quality.

ROLE PURPOSE:
Cast Members are responsible for providing great guest service to our guests in the areas of Concierge, Concessions, Running, Cleaning, and Usher

RESPONSIBILITIES

• Guarantee guest service is professional, helpful, thorough and timely.
• Concession preparation, cashiering and maintenance duties.
• Set up and maintain appropriate stock levels for box office and concessions.
• Greet guests, assemble food orders, operate point-of-sale terminals and make accurate change.
• Maintain cleanliness of all work areas including but not limited to concessions, box office, lobby, restrooms, hallway, auditoriums, and employee break room.
• Follow sequence of service policy for each guest transaction.
• Answer questions from guests and resolve any concerns.
• Adhere to all company policy and procedures.
• Complete all opening, mid and closing procedures.
• Assist wait staff with the distribution of food and the bussing of tables and auditoriums.
• Clear and reset seats and trays before and after each film.
• Assist with crowd control and seating of guests as needed.
• Inform management team of any guest issues and or maintenance requests.
• Ensure the security of all box office cash and tickets.
• Distribute and understand proper use of hearing impaired equipment.
• Enforce ratings to keep underage guests from accessing auditoriums with adult content.
• Assist with other functions as instructed by the management team.
• Cognizant of issues with movie projections; communicating with a manager, general manager or projectionist when issues arise.
• Remain up to date on movie summaries.
• Other duties as assigned.

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change or be added at any time per the business needs.

Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Referral program

Shift:

• 8 hour shift
• Night shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Are you available to work nights, weekends, and all major holidays?
• Are you at least 16 years of age?

Work Location: In person