Lte Care Coordinator

Dane County Human Services has a Limited Term vacancy for a LTE Care Coordinator Position in Madison, WI.

Limited Term Employees (LTEs) are limited to 1,200 hours in a payroll year and are not guaranteed any hours per week.

COMMITMENT TO EQUITY AND INCLUSION

As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customers' needs through quality service is a shared goal. All employees must be able to demonstrate multicultural competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways. Applicants from traditionally underrepresented populations including women, racial and ethnic minorities, and persons with disabilities are especially encouraged to apply.

DEFINITION

Under supervision of the Independent Living Support Project Supervisor, this position administers the Independent Living Support Pilot grant program to consumers. Position is responsible for identifying, assisting, enrolling into the program. Position will also help consumer to develop a care plan, find service providers, and connect with fiscal agent. Position will also provide ongoing service coordination, transition consumer off the program when finished and complete disenrollment paperwork. This position will also have required reporting and data collection due to the nature of it being a pilot with the State of Wisconsin. The Independent Living Support Pilot is located at the Aging and Disability Resource Center (ADRC).

EXAMPLES OF DUTIES

Provides customer-driven prompt, accurate, and friendly customer service responses to requests for information about an array of topics and for access to the Independent Living support Pilot Program. Searches through the Information and Assistance resource database, as well as other written and computer-based information resources to identify, evaluate, and suggest potential programs and services. Collects customer information and assesses client/family needs in order to provide over the phone, in the office, or at home that best meets the needs/demands of the customer's schedule. Provides follow up to determine outcomes and provide additional assistance in locating resources and arranging services. Develops and implements customer-driven service plan. Assists in the identification of individualized, cost-effective, outcome-oriented service options that reflect goals that are personally meaningful and attainable by customers and address immediate as well as longer term needs. Administers Functional Screen to determine functional eligibility and ensures financial eligibility for pilot program. Collects financial data ensure edibility. Connects customer with fiscal agent. Maintains contact with customer to ensure service delivery. Transitions customer from the pilot program into community programs and connect with community resources. Completes disenrollment paperwork.

Education, Training and Experience:

Bachelor's degree from an accredited college or university in human service related field or registered nursing field. One (1) year experience in an aging and disability service network including experience with service delivery methods required, two (2) years preferred.

Special Requirements:

Must have a valid driver's license, and access to reliable personal transportation, or equivalent. Maintain driver's license, access to reliable personal transportation while employed in this position. Must pass a Criminal and Caregiver Background Check. Availability to work occasional nights, weekends, and during special events.

Background Check Statement: Some positions may require a criminal background check which can include fingerprinting due to the nature of the job's responsibilities. Wisconsin's Fair Employment Law, s. 111.31 - 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record. However, Dane County may disqualify an applicant if the position's responsibilities are substantially related to the applicant's criminal history (e.g., the nature of the crime and its relationship to the position, whether hiring, transferring or promoting an applicant would pose an unreasonable risk to the business, its employees, customers and vendors, etc.) Management reserves the right to make employment contingent upon successful completion of the background check.

Physical and Environmental Work Requirements:

Professional office work environment. Work involves walking, sitting, standing, bending, stooping, twisting, turning, lifting, carrying, pushing, pulling, grasping, and reaching within normal ranges. Ability to lift and move a variety of work-related materials weighing up to 25 pounds (with/without assistance). Prolonged computer and phone use. Manual dexterity using fine and gross motor skills. Ability to speak and be heard by others. Ability to see and hear within normal ranges with or without corrective devices.

Knowledge of and demonstrated compliance with professional ethics and boundaries standards and codes of conduct; general knowledge of computer technology and how to utilize it; knowledge of community resources and referral procedures, assessment and care management techniques; knowledge of planning, organizing and problem solving strategies; general understanding of case management and policies; knowledge of public service agencies, laws and regulations governing or affecting older adults and persons with disabilities and community services; ability to evaluate and revise procedures to ensure effectiveness; ability to communicate effectively, both orally and in writing.Employment Type: Limited Term Employee