LSAA Client Relations Director

Every child deserves the brightest future and Life Skills Autism Academy is on a mission to help young children with Autism Spectrum Disorder (ASD) have the best developmental experience possible while acquiring the skills to succeed in school on (on their own terms). Too many children with ASD are untreated or under-treated and Life Skills Autism Academy is committed to reaching every child in need and their families with interventions based on the principles of Applied Behavior Analysis that meet - and exceed -- best practices. Our Optimal Outcomes Model(TM) looks at the whole-child, engages families in aspirational treatment planning and leverages team-based care to allow BCBA's to focus on clinical issues and support Life Skills Autism Academy's dedication to quality, family satisfaction and developmental outcomes.
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We look for dedicated, hard-working, passionate individuals with a desire to go above and beyond.
Thank you for showing interest in Life Skills Autism Academy. Our mission as a company is "to help every child living with autism write their own success stories"
Position Summary
The Life Skills Autism Academy Client Relations Director is responsible for growing the LSAA centers to full capacity
Success Measures
Success measures include number of qualified leads coming in and converting to active clients. The most important success measure is speed to reach capacity at Life Skills Autism Academy.
Duties and Responsibilities
The below reflects the essential functions considered necessary for this role and shall not be construed as a detailed description of all work requirements inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of all responsibilities and job duties.

1. Build a broad referral base to champion Life Skills Autism Academy's growth.
   • Call and visit potential referring providers including, but not limited to:
     • Pediatricians
     • Neurologists
     • Licensed Psychologists
     • Case Managers
     • Speech Therapists
     • Occupational Therapists
     • Hospital Systems
     • Schools/Daycares
2. Increase local awareness of LSAA service offerings.
   • Research and attend events in the area (conferences, 5ks, information events, etc.).
   • Join influencer groups to advertise LSAA's offerings.
   • Host Autism Activity Days, movie events, etc.
   • Talk to employer benefit managers to become a preferred provider.
3. Work interdepartmentally to build the LSAA brand.
   • Work with marketing to create and disperse LSAA promotional materials.
   • Work with payer relations to increase payer direct referrals.
   • Work with Clinical Directors to engage them in marketing efforts and understand selling points of their
     centers.
4. Ensure LSAA locations are appropriately promoting the LSAA brand.
   • Visit locations to evaluate aesthetics including but not limited to, cleanliness, organization, and general
     appeal.
5. Other duties as needed.

Rate
$55,000 -65,000 plus bonus
Qualifications
Education
Bachelor's degree or equivalent experience
Work Experience
2+ years of sales and/or ABA experience
Equipment and Technology Requirements

• Working knowledge of laptop/desktop PC
• Proficiency in Microsoft Suite (Word, Excel)
• Proficiency in G Suite (Gmail, Drive, Docs, Sheets, Google Meet)

Other Competency Requirements
An initial assessment of competency will be completed during the interview period and evaluated on an ongoing basis.

• Ability to follow written instructions
• Ability to use computers and computer/software programs
• Ability to communicate expressively and receptively

Knowledge and Skills

• Proficiency in PC software, especially spreadsheet programs;
• Strong communication skills, both written and verbal with internal and external stakeholders;
• Ability to build rapport with referral sources
• Ability to organize, prioritize and handle multiple tasks, adhere to established deadlines, and produce work that
  consistently meets or exceeds team benchmarks;
• Proven adaptability with a willingness to work both collaboratively and individually to achieve desired business
  outcomes;
• Excellent interpersonal and listening skills;
• Experience analyzing and summarizing data clearly and concisely;
• Demonstrated strong work ethic with attention to detail, accuracy, and quality;
• Established track record of generating new business.

Working Conditions

• This is a remote position that requires daily travel to visit referral sources, centers, host events, etc.
• Some extended travel to markets outside of the local market may be required.

Physical Demands
Must be able to drive for long periods of time and sit or stand for extended periods of time to present to providers and host events.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Centria reserves the right to amend this job description at any time, with or without written notice.