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Form of workSalary : $42,444.00 - $56,676.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Remote Optional
Job Number: 2023-14956
Department: Health Care Authority
Division: BHR
Opening Date: 11/21/2023
Closing Date: 11/30/2023 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Long-Term Civil Commitment (LTCC) Authorization Specialist (PS2/DBHR)
71070054
This position supports the long-term Civil Commitment (LTCC) program by processing and troubleshooting authorizations with contractors providing 200+ beds across the state. This individual will collaborate with the program manager to increase output and accuracy in these processes and improve the overall quality of the program. If you are looking for an opportunity to bring your data entry and process coordination skills to a growing program supporting behavioral health needs, this may be the position for you!
Division philosophy statement:
The Division of Behavioral Health and Recovery values and seeks diversity, equity, and inclusion as integral to the behavioral health field. We support, embrace, and celebrate everyone's uniqueness, promote inclusion, and commit to remove systemic barriers that affect our workforce, our providers, and the people that receive prevention, treatment, and/or recovery support services.
About the program:
This position will support a specialized program that is part of the governor's plan to transition long-term involuntary treatment to community-based settings. In this program, HCA contracts with community hospitals and freestanding evaluation and treatment facilities to maintain beds for 90- or 180-day involuntary inpatient psychiatric treatment. This program is often referred to as the long-term Civil Commitment program (LTCC).
About the position:
The main purpose of this position is to support and enhance the function and quality of the LTCC program. This position will be responsible for managing the day-to-day operations of key components of the unique 90- to 180-day program. This position will plan, evaluate, and coordinate resources, participate as a program representative in DBHR internal and external workgroups or committees as designated by the LTCC Program Administrator or Adult and Involuntary Services Supervisor.
This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.
Duties
Some of what you will do:
Act as the LTCC program liaison and work with contracted facilities in the authorization and discharge process and utilization of HCA contracted beds.
Qualifications
Required education and experience:
Qualifying candidates will meet one of the following criteria combinations:
Required competencies:
How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:
To take advantage of veteran preference, please do the following:
Supplemental Information
About HCA:
The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.
HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.
What we have to offer:
Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at 360.725.0945 or
The Washington State Health Care Authority (HCA) is an All applicants with a in the United States are encouraged to apply.
to receive a list of new job postings at HCA.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions m...
Location : Thurston County - Olympia, WA
Job Type: Full Time - Permanent
Remote Employment: Remote Optional
Job Number: 2023-14956
Department: Health Care Authority
Division: BHR
Opening Date: 11/21/2023
Closing Date: 11/30/2023 11:59 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
Long-Term Civil Commitment (LTCC) Authorization Specialist (PS2/DBHR)
71070054
This position supports the long-term Civil Commitment (LTCC) program by processing and troubleshooting authorizations with contractors providing 200+ beds across the state. This individual will collaborate with the program manager to increase output and accuracy in these processes and improve the overall quality of the program. If you are looking for an opportunity to bring your data entry and process coordination skills to a growing program supporting behavioral health needs, this may be the position for you!
Division philosophy statement:
The Division of Behavioral Health and Recovery values and seeks diversity, equity, and inclusion as integral to the behavioral health field. We support, embrace, and celebrate everyone's uniqueness, promote inclusion, and commit to remove systemic barriers that affect our workforce, our providers, and the people that receive prevention, treatment, and/or recovery support services.
About the program:
This position will support a specialized program that is part of the governor's plan to transition long-term involuntary treatment to community-based settings. In this program, HCA contracts with community hospitals and freestanding evaluation and treatment facilities to maintain beds for 90- or 180-day involuntary inpatient psychiatric treatment. This program is often referred to as the long-term Civil Commitment program (LTCC).
About the position:
The main purpose of this position is to support and enhance the function and quality of the LTCC program. This position will be responsible for managing the day-to-day operations of key components of the unique 90- to 180-day program. This position will plan, evaluate, and coordinate resources, participate as a program representative in DBHR internal and external workgroups or committees as designated by the LTCC Program Administrator or Adult and Involuntary Services Supervisor.
This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. Frequency of onsite work will vary based on business and operational needs. HCA may choose, but is not required, to support out-of-state telework on a case-by-case basis.
Duties
Some of what you will do:
Act as the LTCC program liaison and work with contracted facilities in the authorization and discharge process and utilization of HCA contracted beds.
- Plan, organize, direct, and coordinate operations to process authorization and discharge requests as they come in from each of the contracted facilities providing the 200+ LTCC beds. Interpret, review, and apply program specific policies, procedures, or regulations with each authorization depending on the circumstances.
- Be familiar with Chapter 71.05 RCW.
- Provide consultation to program participants regarding the functions of the program and answer questions related to authorizations.
- Monitor program email inbox and respond or triage and forward to the appropriate team member.
- Monitor the LTCC ServiceNow portal for authorization and discharge requests.
- Monitor the Bed Availability information. Report this information to the program manager for distribution and reach out to contracted facilities if information is not submitted.
- Review court documents to ensure accuracy of request and communicate if a provided court order is not sufficient for the authorization request.
- Daily communication with each contracted facilities to interpret program rules.
- Maintain and update electronic data tracking template.
- Analyze, compile, and provide information to program manager based on data trends surrounding lengths of stay, recidivism, and diagnosis codes.
- Develop, format, and distribute mass communications to statewide partners and customers.
- Reach out to internal HCA partners to provide information on facility updates.
- Review program webpage content for accuracy and completeness.
Qualifications
Required education and experience:
Qualifying candidates will meet one of the following criteria combinations:
- Bachelor's degree in public health, public administration, business administration, social work, behavioral health, or related field, or
- Associate degree in a field identified above AND two years of experience working in a public behavioral health system
Required competencies:
- Experience working effectively with cross system collaboration and coordination.
- Effectively and professionally communicate technical, sensitive, and/or confidential matters to diverse groups of people both verbally and in writing.
- Ability to effectively use spreadsheets and databases.
- Excellent interpersonal skills to communicate appropriately, effectively, and collaboratively with community partners, personnel at all levels of state and county government, behavioral health professional organizations, behavioral health providers, consumers, advocates, legislators and their staff, and local government officials.
- Analyze and interpret information in order to provide options and solutions.
- Develop and maintain effective, professional, collaborative working relationships with a diverse range of customers and co-workers, encourage teamwork, and establish trust and credibility with others.
- Maintain personal and professional characteristics that are needed to meet organization's expectations and demands of the workplace.
- Actively listen and understand what is being communicated.
- Independently prioritize workload and multi-task while staying organized and paying close attention to detail.
- Work independently with little supervision and demonstrate initiative.
- Experience with behavioral health program development and/or quality management.
- Ability to track and interpret data.
- Readily adapt to new situations and be open to change.
- Knowledge of public behavioral health services system including program management principles and models of care, national and local trends in care and practice of managed care, and other service delivery models.
- Knowledge of federal and state behavioral health statues, rules, and regulations, including Medicaid regulations relating to behavioral health access.
- Knowledge of Medicaid managed care principals and contract issues related to funding, medical necessity, quality improvement, cultural competency, and provider contracting.
- Knowledge of the protocols and processes of the executive and legislative branches of state and local government.
How to apply:
Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach:
- A cover letter that specifically addresses how you meet the qualifications for this position
- Current resume
To take advantage of veteran preference, please do the following:
- Attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or USDVA signed verification of service letter.
- Please black out any PII (personally identifiable information) data such as social security numbers. Include your name as it appears on your application in careers.wa.gov.
Supplemental Information
About HCA:
The Washington State Health Care Authority (HCA) is committed to whole-person care, integrating physical health and behavioral health services for better results and healthier residents.
HCA purchases health care for more than 2.5 million Washington residents through Apple Health (Medicaid), the Public Employees Benefits Board (PEBB) Program, and the School Employees Benefits Board (SEBB) Program. As the largest health care purchaser in the state, we lead the effort to transform health care, helping ensure Washington residents have access to better health and better care at a lower cost.
What we have to offer:
- Meaningful work with friendly co-workers who care about those we serve
- A clear agency mission that drives our work and is person-centered
- A healthy work/life balance, including alternative/flexible schedules and mobile work options.
- A great total compensation and benefit package
- A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
- Tuition reimbursement
- And free parking!
Notes:
Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.
HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at 360.725.0945 or
The Washington State Health Care Authority (HCA) is an All applicants with a in the United States are encouraged to apply.
to receive a list of new job postings at HCA.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions m...
