Logistics Operations

The successful candidate in this position will possess skills and experience which include knowledge of warehouse logistics and office and customer service skills. International air and ocean transportation, import/brokerage and export experience are a plus. This position requires excellent organizational skills with the ability to multi-task along with the knowledge to produce accurate workflow in a fast-paced, high-pressure freight forwarding operations and warehouse environment while positively contributing to the success of the team.

Qualities

• Ethical with sound judgement
• Possess a passion to help team members
• Strong customer relations
• Detail-oriented
• Reliable, follows through
• Balances team’s needs with goals of organization
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform tasks safely
• Ensure area housekeeping requirements are met
• Abide by and knowledgeable in all OSHA rules and LOGISTEED America, Inc.’s safety practices
• Meet established procedures and productivity, safety and quality standards
• Meet attendance & punctuality standards
• Work safely and efficiently in a fast-paced warehouse environment
• Work independently as well as professionally with all support team members, customers and service providers
• Regular and punctual attendance at designated work facility
• Read and comprehend SOP’s, work instructions, email and documents; measure and count accurately; write legibly
• Follow established procedures and meet or exceed safety, quality and productivity standards
• Safely load / unload trucks, trailers and ocean containers
• Identify, document and immediately report damage to freight, product, vehicles or facilities to management and/or supervision
• Accurately weigh, measure and document export freight shipments
• Re-package, re-palletize, crate and uncrate freight as directed
• Pick products according to customer specifications
• Pack products to prepare for delivery and/or shipment
• Safely store freight and product in an organized and orderly fashion
• Interact with customers with a high level of customer service
• Reconcile customer issues
• Verify daily receiving and shipping transactions are accurate
• Ensure customer reports, notifications and inquiries are completed timely
• Work with management to resolve and prevent customer service issues
• Create and/or retrieve bill of ladings, shipping documents and labels
• Arrange transport of local and regional shipments. Follow up to assure timely pick-ups and/or deliveries.
• Accurately process small parcel shipments (UPS / FedEx)
• Accurate inventory control and cycle counting
• Inspect and re-package freight and individual parts per customer specifications
• Maintain a safe, secure, clean and orderly warehouse
• Continuously review condition of work areas and suggest / implement corrective actions and improvements
• Perform other duties as assigned by Manager or Supervisor

Competencies

• Strategic Thinking
• Problem Solving/Analysis
• Project Management
• Communication Proficiency
• Personal Effectiveness/Credibility
• Multi-tasking

Supervisory Responsibility

• Not applicable

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

• Experience with WMS (Warehouse Management Systems) is a plus
• Working knowledge of 5S and Lean Concepts

Education and Certifications

• Equivalent work experience will be considered
• High school diploma or equivalent

Experience Requirements and Preferences

• Ability to understand all safety requirements and regulations (OSHA)
• Must be able to read and comprehend, write legibly and count accurately
• Proficiency in Microsoft Office: Word, Excel and Outlook
• Requires flexibility and understanding that all staff may be required to perform duties outside their normal area of expertise to meet the mission and goal of the warehouse and branch
• Energetic and highly motivated to succeed
• Regular and punctual attendance at designated work facility
• Perform any other duties as assigned by supervisor or manager

Additional Eligibility Qualifications

• Ability to read, analyze and interpret documents
• Ability to respond effectively to inquiries or complaints

Work Authorization/Security Clearance (if applicable)

• Must be legally authorized to work in the United States
• Must be able to obtain STA (TSA Security Threat Assessment) number

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit for prolonged periods of time; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl frequently; talk or hear consistently; taste or smell. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move objects up to 25 pounds, and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work time is spent in a warehouse environment around moving powered industrial equipment, where temperatures are hot or cold (seasonally), and frequently may be subjected to loud noises.

LOGISTEED America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

EOE/M/F/D/V