Supervisory Requirements:
- Regularly recruits, hires, trains, manages and develops delivery drivers, and coordinates third-party logistics.
- Develops appropriate strategy to maximize customer satisfaction at the lowest possible cost.
- Leads the delivery team in executing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).
- Directs and coordinates delivery functions through strategy, resource optimization, profitability maximization, and KPIs resulting in the maximization of customer satisfaction.
- Plans, manages, and coordinates all activities related to the delivery of products and supplies needed to meet the changing levels of customer demand.
- Responsible for team development, employee relations and fostering a positive workplace culture.
- Works with warehouse and logistics departments to determine and set up intercompany transfers.
- Works directly with the sales department to determine most cost-effective distribution solution for product and supplies transportation to customers.
- Works with 3rd party freight arranging terms and transportation to set best route and rate.
- Collaborates with procurement department to determine best practice for freight in and freight consolidation.
- Supports proper optimization of Salesforce and FieldService.
- Member of the operations staff, responsible for routinely reporting on department KPIs along with appropriate analysis and adjustments as needed to manage efficiencies and corresponding budget responsibility.
- Oversee the scheduling of daily routes, ensuring efficiency while optimizing time.
- Ensure that vehicles are properly maintained, keep organized records of vehicles and schedules.
- Maintain up to date driver files in compliance with DOT standards and regulations.
- Coordinates with warehouse and manages delivery risk and safety efforts, to include adherence to OSHA, CalOSHA, DOT, and other state and federal workplace safety laws.
- Coordinates with HR and external Risk partners to ensure Workers’ Compensation claims are managed immediately and accurately, including workplace certifications are current, that WC X-Mod and loss run reports are analyzed and mitigation plans are in place; IIPP are compliant and accessible, and workplace safety standards are met at all times.
- Ability to work onsite at our Temecula HQ location, including early morning hours
- Bachelor’s degree in Business Administration, Supply Chain/Logistics, or equivalent experience
- 2+ years of leadership experience in supply chain, logistics, or warehouse
- Knowledge of DOT compliance and logistics software
- Leadership experience, developing culture and training implementation
- Risk and Safety management experience crucial for role success
- Ability to conduct detailed procedures in a time constrained environment
- Excellent written and verbal communication skills
- Strong sense of time organization and urgency
- Able to work independently and within a team
- $70,000-$80,000 annual salary, based on experience
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