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SalaryCRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs.
Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.
At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
This position requires travel to all US time zones. Candidates must reside and be authorized to work within the United States, to be considered for this position.
About the Role:
We are currently seeking a dynamic and proactive individual to join our team as a Logistics Manager. This role plays a crucial part in overseeing the flow of products and orders both into our 3PLs (Third Party Logistics providers) and to our end customers, with a primary focus on minimizing delays. Additionally, the role involves maintaining optimal in-stock levels, enhancing inventory turnover, and balancing inventory loads to enhance delivery speed. The ideal candidate possesses a strong analytical mindset, capable of processing data from various sources to identify both tactical issues and opportunities for systemic process improvements. Moreover, they should feel comfortable holding partner organizations accountable for executing plans effectively. With a diverse skill set, you will lead a cross-section of initiatives within operations. This is a remote position that will require travel to partner locations. Holidays are peak times for our business and work may be required.
What you’ll be doing:
- Lead the management of timely inbound and outbound shipments.
- Utilize a proactive approach to ensure smooth scheduling, booking, and receiving of purchase orders (POs).
- Monitor inbound and outbound schedules and bookings, ensuring alignment with operational requirements.
- Proactively identify and address any potential delays in shipments, taking necessary actions to mitigate disruptions and ensure on-time fulfillment of customer orders.
- Communicate effectively with various stakeholders across different sites to ensure timely receipt and fulfillment of POs.
- Collaborate with 3PL partners to optimize container flow and minimize accessorial exposure, while also managing data integrations with partners to streamline processes.
- Maintain accurate records of inbound and outbound movements and related communications, including data integrations with partners.
- Establish reporting mechanisms to detect non-compliance and initiate focused measures to prevent delays or unmet customer expectations.
Skills/Qualifications:
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 2+ years working in analytical roles with advanced spreadsheet skills and SQL experience
- Ability and willingness to travel up to 20% of the time
- Proven experience in logistics or supply chain management, particularly in managing inbound container flows.
- Strong understanding of container shipping processes, scheduling, and booking systems.
- Thorough grasp of transportation strategies and good understanding of EDI/API transactions applicable to parcel, truckload, and less-than-truck modes of transportation.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across different teams and stakeholders.
- Exceptional organizational and problem-solving abilities, with a proactive approach to addressing challenges.
- Ability to work well under pressure and adapt quickly to changing priorities.
What We Offer (subject to eligibility requirements):
- Remote-first workplace (since 2016!)
- Competitive Salary
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- Take what you need Paid Time Off
- Wellness benefits
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $52,800 - $81,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com
Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN. Learn more at: https://www.residenthome.comResident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law. Resident is proud to be a Remote-first company and maintains policies to support our unique flexible work location culture. However, there are a few important parameters to our work-from-home-culture: While we currently employ Residents in over 30 US states and 3 countries, if you are hired, you may be restricted to working from the state or country in which you currently reside, unless the state or country to which you plan to relocate is one in which we already operate and no other restrictions apply to the role. As with anything, we encourage an open dialogue about your current location and potential desired relocation during the interview process and upon hire, if applicable, and the extent any other restrictions apply to a particular role. We reserve the right to deny relocation requests post-hire for any reason.
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