Position: DFS General Manager
Who we are: We are the fastest-growing appliance delivery and installation company in the country and are seeking experienced, motivated professionals to join our team. We provide final mile logistics and service and have an opening for a result driven, customer centric General Managerfor one of our premier locations. This individual will oversee and manage all aspects of the business while driving quality initiatives and service objectives.
Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.
Benefits:
- Competitive compensation package
- 401k with match
- Health, Dental, and Vision Insurance
- Company Paid Life Insurance
- Paid Time Off – Vacation, Sick and Holidays
Responsibilities and Duties:
- Overall management and responsibility for the location’s financial, operational and employee performance – managing to budget, achieving established and emerging KPI targets, supporting standard operating procedures, and guiding/delivering quality service through employee performance.
- Manage the Transportation teams – providing direction to supervisors on daily, weekly, and monthly activities that result in quality delivery experiences and efficient operations.
- Provide accurate, detailed financial and operational audits/reports as well as providing operational analysis and recommendations for improvements. Develop and implement reporting tools and mechanisms that effectively communicate KPI’s.
- Communicate areas of responsibility and performance expectations, creating clear goals and expectations; ensure accountability for performance.
- Recruit and maintain a qualified workforce. Review staffing and talent needs and partner with Human Resources on recruiting and retention efforts.
- Create, coordinate, and deliver training and presentations on new and established company practices.
- Ensure compliance with and adherence to timekeeping and payroll policies.
- Drive location management teams to sustain and maintain high levels of customer service.
- Oversee administrative functions to ensure smooth and efficient operations of the organization.
- Represent and interact with external vendors with integrity and professionalism.
- Familiar with the last mile, white glove service and Threshold deliveries.
Preferred Qualifications:
- Minimum five years experience in Operations and/or Logistics Management.
- Bachelor’s Degree in business administration or similar field preferred.
- Excellent communication and time management skills desired; attention to detail and ability to analyze and process improve strongly preferred.
- Build Relationship: Establish trust and credibility with people over time, establishes rapport with people; has smooth working relationship with people inside and outside of the organization.
- Demonstrated ability to collaborate and work effectively with cross- functional teams.
- Ability to draw accurate conclusions from financial documentation.
- Ability to negotiate, handle complex customer interactions, settle disputes, and resolve issues with both internal and external partners.
- Experience in Transportation and Logistics Management.
- Experience in managing drivers and commercial vehicles.
- Expertise in DOT regulations for commercial vehicles.
Competencies:
- Customer Focus
- Develops Talent
- Situational Adaptability
- Stress Tolerance: Maintains a positive attitude, maintain a high- volume high quality workload under demanding timelines.
- Gound -Engaged: Demonstrates a comprehensive understanding of the Temco delivery business and how his/her actions affect the business; uses this knowledge to make effective decisions: knows the competition and the industry; foresees future challenges and takes action to address them.
- Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
- Safety Orientation:
- Enforces Safety policies and procedures.
- Is a safety role model.
- Holds associates to a high safety standard.
#INDGM
Job Type: Full-time
Pay: $85,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
Work Location: On the road