Logistics Associate

Tangoe is powered by cutting-edge technology and the top people in the IT lifecycle management industry. Customers count on us to pay their bills, process their orders, manage their inventory, and find them savings for their global telecom, mobile, and cloud technology environments. In other words, we’re really rather fabulous, and Gartner rates us as “Visionary”!

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What you’ll do:*

Tangoe is the leading Technology Expense Management company in the industry. We specialize in providing innovative expense management solutions and services to businesses in the enterprise and mid-enterprise segment. With a commitment to innovation and customer success, we are dedicated to helping enterprise organizations navigate the complexities of Cloud, Mobile and Fixed expense management all while maintaining a focus on their own strategic goals. Our cloud platform empowers organizations to optimize their cloud costs, enhance financial efficiency, and maximize the value of their cloud investments. As a customer-focused and growth-oriented company, we are committed to delivering exceptional solutions that drive measurable results.

The Logistics Associate assists with receiving, storage, kitting and assembly, distribution, logistics and inventory management. Responsible for ensuring product fulfillment is accomplished in support of SLAs. Ensuring all supply goals are met while providing customer service and professionalism to our clients.

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Responsibilities:*

• Maintain inventory accuracy.
• Invoice accessories in a timely and accurate manner.
• Ship orders in a timely and accurate manner.
• Maintain proper documentation for all internal processes.
• Display a high level of professionalism and customer service. Communicate effectively with other departments, shipping carriers, and vendors.
• Proactively identify and resolve issues.
• Communicate and collaborate effectively with all team members, making a positive effort to provide assistance to other associates.
• Prioritize and manage time effectively.
• Show initiative to improve processes by putting forth creative ideas.
• Demonstrate reliable attendance to avoid a work imbalance with other team members.
• Complete assigned tasks accurately and within required SLA's.
• Utilize resources appropriately and consistently to manage transactions.
• Manage assigned ticket queues and mailboxes effectively and efficiently.
• Exhibit comprehensive understanding of each assigned account.
• Follow Logistics procedures.
• Kits devices accurately and efficiently to meet customer expectations.

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Skills & Qualifications:*

• Effective professional communication skills with a customer focus.
• Strong computer skills.
• Ability to stand in one location and stay task focused for long periods of time.
• Work well independently or in a team environment.
• Prioritize and multi-task large workloads while maintaining accuracy.
• Ability to lift and maneuver up to 30 lbs.
• Prior experience with logistics or mobile is a plus, but not required.

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Education:*

• High School diploma or equivalent

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Working conditions:*

• Office environment

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*What we offer:
A competitive salary, along with a whole stack of other benefits too! We're ambitious, friendly, driven, and passionate. If you want to be a part of a like-minded team in an evolving, challenging marketplace, then it’s worth us having a chat!

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Tangoe Values:*

• Accountability: Relentlessly delivers.
• Customer Centricity: Constantly enhances the customer experience.
• Collaboration: Team effectively.
• Transparency: Honest and respectful communication.

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More Information About Tangoe:*
Tangoe reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state, or local laws. Tangoe is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status.
Tangoe is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call (888) 855-2795. We will make a determination on your request for reasonable accommodation on a case-by-case basis.
The law requires Tangoe to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.
As a Federal Contractor, Tangoe is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.
Tangoe will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. For information, please visit Tangoe’s career page at https://www.tangoe.com/company/careers/.

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Notice to Recruiters and Agencies:* Tangoe prefers to recruit candidates directly, rather than through a third-party recruiter or agency. Do not submit or present your candidate(s) through any means (e-mail, fax, phone, mail, verbal referral) to Tangoe or any employee of Tangoe. In the case of candidate(s) submitted or presented to Tangoe by a recruiter or agency without a signed agreement in place for the specific position or without a specific open requisition, Tangoe explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. To request consideration as a Recruiting Vendor, please contact our recruiting department.

Job Type: Full-time