To perform this job successfully, an individual must have the ability to work as part of a team as well as independently. Logistics Assistants/Delivery Drivers must be able to learn our Inventory Procedures and develop working knowledge of our therapies and medications to be able to effectively work with our pharmacy team to pull stock and pack our deliveries. This position will learn correct policies and procedures for packing for home driver deliveries as well as FEDEX shipments. Familiarity with computer based inventory systems is a necessity for this position. Maintaining organization of our inventory as well as competently receiving and processing our orders is integral to this position. Our Assistants/Drivers are responsible for a variety of miscellaneous pharmacy related tasks and also share in the daily maintenance of the pharmacy area with the other pharmacy team members.
TYPICAL WORKING CONDITIONS:
This position is located in our general pharmacy area.
The delivery part of this position will require driving in one of our delivery vehicles in order to complete hands on patient and provider office deliveries.
TYPICAL PHYSICAL DEMANDS:
May sit, stand, stoop, bend, walk and drive intermittently during the day. May sit or stand four (4) to five (5) hours per day. May be necessary to work extended hours as needed, based on the needs of the pharmacy and patients. Must be able to lift at least fifty pounds. Must be able to assist in large deliveries as needed.
QUALIFICATIONS:
- High school diploma or GED
- Valid Driver’s License and Valid Auto Insurance is required.
- Prior experience in the delivery driver field is preferred.
- Excellent communication and interpersonal skills necessary.
- Prior experience with providing customer service and prior work in healthcare environment a plus.
- Ability to multi task and prioritize, excellent time management skills.
- Detail oriented and possess the ability to creatively problem solve.
- Self-motivated and capable to work with minimal instruction.
RESPONSIBILITIES:
- Ensuring patients receive their medications and supplies in a timely manner while providing exemplary and professional customer service.
- Plan delivery route to assure all medications are delivered in a timely manner.
- Delivers medications to various locations as instructed by the Pharmacist in Charge.
- Obtains a signature from an authorized individual when making a delivery.
- Notes and reports any items that are not accepted during a delivery.
- Prepares and submits verbal reports and documentation regarding discrepancies, complaints or service requests to the Pharmacist in Charge immediately upon receiving the information.
- Track and maintain an accurate log of deliveries made and/or attempted.
- Drives company vehicle in accordance with state and local traffic laws, reporting promptly any difficulties or issues that may arise with the driving vehicle.
- Maintains the driving vehicle in good working conditions.
- Ensure FedEx deliveries are packed correctly with attention to detail in following our policies and procedures.
- Strong ability to multi-task and organize workload for efficient use of time. Ability to work as part of pharmacy team and willingness to assist in whatever area you can be impactful for the pharmacy team growth and efficiency.
- Excellent communication skills involving listening and speaking.
What we offer:
- We offer a competitive pay
- We offer a telemedicine benefit and 401K employer match after successfully working a set amount of hours for the company.
Note:
- There is a 90 day probationary period.
- Background check and drug testing is required pre-employment.
- Full adherence to COVID protocols for the pharmacy is required, both in office and when out of office on deliveries to patients/providers.
- All drivers must maintain their driver's license and auto insurance in valid and good standing at all times.
Work Remotely
- No
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- delivery driver: 1 year (Preferred)
- Customer service: 1 year (Preferred)
License/Certification:
- driver's license (Required)
- auto insurance (Required)
Work Location: In person