Job Description
Job Title: Lockbox Image Specialist
Duration: 3 months possibly longer
Location: Cincinnati, Ohio 45227
This is 3rd Shift. The hours will be 9:30PM – 6:00AM ( Sun. night – Thurs. night)
Interviews will be during these PM hours.
Responsibilities:
Utilizing high-speed capture equipment, provides a high-quality image of all transactional information (checks and or supporting documents); performs required maintenance to ensure the equipment’s' longevity; and follows all established safety guidelines.
Images checks utilizing Pass I function and encode and review quality of encoding during Pass II function.
Follow proper procedures to perform jam recovery, collect and distribute batches of work from processing floor, research and correct all rejects and missing items in timely fashion, and research all items that did not encode.
Communicate to Workflow Coordinators the need for Data Entry. (Key from Image) and escalate issues to the lead or manager appropriately.
Will also research and recapture any items that failed to capture properly during Pass I ensuring that corrections are returned to the workflow in a timely fashion and perform routine maintenance on transports including cleaning of sensors and all tracks and replace MICR ribbons, belts, fuzzy rollers as required.
Other responsibilities include; performing daily shift start up maintenance and again half way through the shift, perform daily shift closing procedures by cleaning the machine and surrounding area, complete End of Day tray listings, verifying date, amounts and encoding, monitor and adhere to production deadlines, and perform other duties as assigned.
This position involves no supervisory responsibilities.
Qualifications:
High school diploma or its equivalent.
One (1) year experience using document imaging equipment preferred.
Essential Skills:
The ability to work in a fast-paced, deadline-driven production environment.
Strong PC Skills including touch screen capability.
Extremely detail oriented and highly organized.
Demonstrate problem-solving skills.
Able to handle fluctuating volumes and repetitive motions.
Ability to work in a team environment.
Working Conditions:
Work frequently consists of repetitive motions/keying.
Ability to stand for the entire shift. (we do have adjustable chairs for the IBML machines)
Extended viewing of computer screen.