Loan Processor I

Job Title: Loan Processor 1

The Loan Processor I assists members with their loan applications, processes and makes loan disbursements.

Essential Duties and Responsibilities

• Reviews loan application files to verify that application data is complete and meets credit union standards, including borrower assets, liabilities, and length of employment; recommends that loans not meeting standards be denied.
• Contacts specified companies to obtain supporting documentation; informs supervisor of discrepancies in loan applicant's information and documentation.
• Contacts credit bureau and employer to verify accuracy of information.
• Accurately produces loan documents, reports, and new accounts in a timely fashion, with zero errors.
• Provide prompt, accurate, courteous, friendly, timely and professional service to all members and Credit Union associates
• Prepares file for underwriting; close, organize and complete member loan files; returns call within goals set for response times
• Cross sell credit union products and services; maintain working knowledge of all loan products and rates, both within the credit union and from the industry overall.
• Types loan application forms; submits loan application files for approval.
• Prepares and mails approval and denial letters to applicants.
• Records data on status of loans, including number of new applications and loans approved, canceled, or denied.
• Adhere to credit union policies and procedures; stays knowledgeable of and complies with applicable laws and regulations, including BSA/AML and OFAC.
• Perform other related job duties as assigned

Benefits:

Health, Dental, LTD, Life, 401(k), PTO and paid holidays

Required experience:

• similar or related experience: six months to two years similar
• High School Diploma or equivalent

EOE M/F/D/V

Knowledge, Skills, and Abiliites:

Experience

• Six months to two years of similar or related experience.

Education

• A high school education or GED.

Interpersonal Skills

• A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills

• Must have good communication skills (verbal and written). Proficient in using general office equipment such as computers, copiers/scanners, and calculators. Familiar with MS Office software (Word and Excel).

Other Requirements:

Physical Requirements

• While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Occasionally lift and move objects weighing up to 20 pounds. Vision abilities required by this job include close vision.

Work Environment

• While performing the responsibilities of the job, these work environment characteristics are representative of the environment the job holder will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.