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Loan Officer Assistant – Cape Cod
NMLS Registration required
Our client is one of the region’s fastest growing financial institutions. Over the last 3 years it has doubled and is on track to do that every 3 - 5 years. They have retail, commercial, mortgage divisions, and also handles strategic back-office work for international financial institutions. There are an amazing number of opportunities with our client!
If chosen, you will be offered an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization. Beyond this, you will have a healthy work-life balance and an environment that fosters diversity and inclusion, which is a passion of our client.
We have been hired to manage the search for a Loan Officer Assistant for the Cape Cod region. This position has a solid base plus commission.
Essence of the Position
You, as the successful candidate, will provide administrative and sales support for Residential Loan Officers and interact with customers to promote various mortgage products and services.
Key Responsibilities
- Respond to mortgage related telephone inquiries and encourage mortgage business development through telephone contact. Then, review and assess customer’s needs through questions and active listening. At this point, you will counsel the customer on mortgage programs by explaining guidelines, program parameters and rate lock options. Finally, accurately quote mortgage interest rates and manage the client relationship.
- Screen customers/employees requests and implement the resolution or refer it on to the appropriate individual.
- Prepare new application packages and assist originators in the distribution to customers.
- Coordinate meetings, mailings and promotions for customers and referral partners.
- Understand and adhere to security and compliance policies and procedures.
Qualifications
- Individual NMLS Registration required (company sponsored)
- Bachelor’s degree preferred but may substitute equivalent sales/work experience.
- Ability to handle multiple priorities and poses a strong attention to detail.
- Excellent organizational, verbal, and written communication skills.
- Willingness to work overtime as needed.
- Prior experience with Ellie Mae’s Loan Origination System, Encompass, a plus.
A Little Bit about our Client
Our client has an entrepreneurial nature. Client services, exemplary products, and innovation to meet the needs of its clients, and supporting philanthropic organizations are their main focus.
The mission is to obsess over their clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing products and processes to always be improving our client experience.
As mentioned above, they offer an excellent compensation and benefits package.
They are an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.
