Summary:
Hoehn Jaguar Land Rover Carlsbad, a Hoehn Family Company, is seeking an individual to fulfill the position of Loan Car Coordinator to aid in successful and smooth operations within our Loan Car and Service departments. This individual will work alongside our Service Manager to upkeep and maintain important service information and processes.
Responsibilities and Duties:
- Check-out and check-in loaner cars in accordance with the Loan Car procedures
- Input, track, and maintain current status, reports, and inventory of Loan Cars
- Create and generate Repair Orders for Loan Cars needing maintenance or repairs
- Follow up with clients on damaged Loan Cars for claims directly with client and/or with insurance companies
- Create, track, and maintain records of clients currently in rental vehicles
- Maintains proper organization and flow of repair orders, parts invoices, rental forms, and all other paperwork; Informs appropriate personnel of missing documents.
- When service advisors are occupied, receives cash, checks and credit card payments from customers; Records amount received. Makes change and issues receipts to customers.
- Coordinates scheduling of Service Concierge team and reports to Service Manager
Pay
- Pay for this position ranges from $19-$22 an hour.
Eligible Benefits
- Paid vacation
- Medical, dental and vision coverage available
- Paid training and development
- 401(k) retirement plan
- Career growth opportunities
Job Requirements:
- Clear criminal background.
- Clear drug screen.
Why Hoehn Motors?
The Hoehn family has been in the automobile business since the 1920s. In 1938, T.W. Hoehn was awarded a Chevrolet franchise in Memphis, Tennessee. He passed that dealership to his son, T.W. Hoehn, Jr., when he retired in 1950. T.W. Hoehn, Jr., expanded their Hoehn Chevrolet footprint across the country, adding franchises in St. Louis, Kansas City and Beverly Hills. In 1970 he sold the dealerships and retired to La Jolla. In 1975, he saw an opportunity to buy Brooking Oldsmobile-Honda-Mercedes in Car Country Carlsbad, one of the first “auto-malls” in the country. His timing was serendipitous, as 1975 saw the end of a recession and the rapid economic and population growth of North County, as well as the surge in popularity of Honda and Mercedes-Benz in the U. S. marketplace. Mr. Hoehn was quickly joined by his sons, Bill and Bob, who continue to oversee the day-to-day operations of the business alongside their children- Ted, Adrienne, Jo Hannah and Susanah. Today, the Hoehn Family of Dealerships proudly represents 8 brands in Carlsbad (Acura, Audi, Honda, Jaguar, Land Rover, Porsche, Mercedes-Benz and Sprinter) and a second Audi dealership in Temecula. The family owned and operated dealerships are proud to offer a world-class inventory, staff and customer service. Visit any of our dealerships today and see for yourself how we’ve continued to set the standard in dealerships for almost 100 years and four generations!