Loan Assistant

Assist and support loan officers and loan processors in the lending documentation process. Manage, update and correct data related to loan applications. Work with loan processors to review borrower files and perform various support and administrative tasks. Respond to borrower inquiries and assist in verifying borrower information. Process credit references, verify loan and deposit balances, maintain tickler files and adhere to all banking regulations. This position will also answer phones, maintain files, and process payments/advances. This is NOT a remote work opportunity. This position will be located in our new Washington Fields branch.

Essential Duties And Responsibilities

• Complete due diligence and paperwork on loan applications, contracts and renewals.
• Return phone calls and answer questions, including about the status of loans. Greet customers.
• Facilitate contract signings and closings, complying with all applicable laws.
• Assist loan officers and collections with creating, collecting, and processing paperwork.
• Run, review and track documents including credit, Flood, hazard insurance, OFAC, vehicle titles, UCC filings, financial statements, and other reports as needed
• Order Appraisals and environmental reports
• Maintain credit and collateral files, scan and file documents
• Process environmental reviews and title fees
• Prepare loans to be sent to the Loan Processing for boarding
• Process requests for loan advances, prepares GL tickets on loan payments, advances, and loans fees.
• Prepare correspondence as requested to customers or outside agencies
• May be asked to maintain active status for Notary Public
• Prepare fund request documents for wiring funds to closing
• Do maintenance on loans in Horizon
• Remain current on government regulations related to lending and internal policies, follow all bank regulations, procedures and processes.
• Performs all other duties as assigned

Minimum Qualifications

• High School Diploma
• Must pass a credit & background check
• Must be at least 18 years of age

Preferred Qualifications

• 1+ years’ experience in a lending environment
• Experience with escrow, title processes, and loan documentation
• Familiarity with bank lending policies and regulations
• Some basic knowledge of credit analysis and financial statements
• Associates degree or equivalent experience

Skills

• Ability to use software and systems to complete day to day tasks
• Professional in appearance, verbal and written communication
• Good decision making and judgement
• Ability to handle and protect confidential information
• Ability wo work independently and collaborate effectively as a team member
• Ability to comprehend and interpret bank policies and procedures
• Well-developed and proven organizational skills with ability to utilize time efficiently
• Excellent customer service and problem resolution skills

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)