Meets with loan customers and help loan officers complete loans in a friendly and timely manner.
Prepares loans information packages in accordance with Bank guidelines.
Works directly and closely with loan processors.
Ensures timely movement and closing of approved loans through the pipeline.
Monitors loan status on a continual basis to ensure that timely standards are achieved.
Reviews all preliminary documents provided from attorney/title company to include but not limited to: Title binder, Deed of Trust, and Closing Statements.
Complies with Banks Policies and Procedures, as well as regulatory compliance.
Keeps abreast of industry regulations and changes.
Others duties may be assigned by supervisor.
Experienced in consumer and commercial loan processing with a Banking Background.
Has a complete understanding of Federal Regulations that pertain to lending. Has previous experience with regulatory compliance.
Analytical and detailed oriented - is able to collect data, analyze and problem solve.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills.
Customer Service - Responds promptly to customer & co-workers needs; responds to requests for service and assistance.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Equal Opportunity Employer
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- Banking: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- Oak Ridge, TN 37830 (Required)
Ability to Relocate:
- Oak Ridge, TN 37830: Relocate before starting work (Required)
Work Location: In person