Linen Keeper/Tailor

Under the supervision of the Chief Housekeeper, the tailor’s duty is to see that all linens, terry and some uniforms are processed efficiently and thoroughly, as well as is responsible for alterations, tailoring, hemming, repairing of linens, uniforms, etc. These items are part of several departments (dining room, housekeeping, etc.) and the perfect presentation of these items is essential to the overall daily operations of the American Queen. 

 Essential Duties & Responsibilities

• Possess and execute complete knowledge of wardrobe policies
• Maintain inventory levels by accurately tracking uniforms that are distributed and collected, and provide requisition information to operating managers based on assessed needs
• Report uniform quality and maintenance problems to the Executive Housekeeper
• Reports any safety hazards to assigned supervisor
• Alter and repair garments, and linens according to department policies and standards
• Operate all machinery in a safe and efficient manner
• Tag and/or mark garments as needed
• Keeps accurate records of all material needed and used to alter and repair garments.
• Issues uniforms to newly sign-on crew
• Accurately maintain the uniform cage 
• Repairs and recycles discarded linens and towels
• Assist in Laundry as needed and/or assigned by supervisor
• To read and follow all memos/directives as issued by company management
• Participate and ensure participation of all USCG mandated drills and emergency procedures as directed
• Actively participates in embarking duties such as loading, unloading, luggage carrying, etc., as needed
• Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

Requirements &  Qualifications 

Education:                                                                         

• HS Diploma or Equivalent Required
• Professional Certification(s) or License:
• Valid Transportation Worker Identification Credential (TWIC) – if applicable, and/or ability to obtain and maintain
• Copy of DD214, if Veteran status
• Valid Driver's License  

Skills & Abilities:

• Excellent verbal and written communications skills
• Attention to detail and well-organized
• Ability to work with individuals at all levels of the organization

Experience:

• Three to four years of experience required in a position with similar duties and responsibilities
• Cruise industry experience preferred

Physical:

• Must submit to and pass mandated USCG physical
• Ability to meet and maintain the maximum onboard bunk bed capacity of 300 lbs.
• Ability to conduct work in a marine environment that is subject to some/all the following: confined spaces, uneven surfaces, variations in temperature, wake, and motion
• Ability to lift and carry up to 50 lbs.
• Ability to climb stairs and ladders

Other: 

• Must be at least 21 years of age.
• Submit to and pass alcohol and drug tests as mandated by the USCG including but not limited to pre-employment, random, reasonable suspicion and post-accident/incident testing.
• This position pays $175/day worked

Our Values - RESPECT:

At City Experiences and American Queen Voyages, our mission is to create amazing experiences – not only for our guests, but our employees. Our company values (RESPECT) allow us to live out our mission of creating amazing experiences.

RESPECT stands for: Respect, Environment, Safety First, Professionalism, Exceed, Communication and Teamwork.  

 *Additional requirements may be required depending on the physical needs of the role

EEO - Equal Opportunity Employment

American Queen Voyages is proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, the Company participates in the E-Verify program in certain locations.