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Form of workOverviewAt Xpress Global Systems (XGS), we are Delivering a World of Difference, One Truck Load at a Time. As the EMPLOYER OF CHOICE, are looking for a hardworking, intelligent person with a relentless dedication to safety, quality, and customer service to join us as an operations clerk.The XGS Linehaul Clerk has the primary responsibility to provide administrative and customer service support to Service Center Operations. Respond to internal and external customer inquiries; assist will call customers; prepare operations reports and perform systems data entry.
This person will enter data and is expected to have clerical experience. At XGS, we believe in our people, and we sincerely believe in promotion from within, so operations clerks who show they have the right skills - plus an above and beyond dedication to customer service, quality, and safety - can be promoted to operation supervisor as their next career step!!Responsibilities Provide administrative support to Service Center Operations. Perform clerical functions including answering phones, making copies, data entry and general correspondence Respond to external and internal customer questions and requests Interface with customers via telephone, e-mail and in person Interface with customers regarding routes, deliveries and pick-ups May schedule driver appointments and assist in driver route assignments.
May dispatch drivers as needed Assist will-call customers in picking up freight Assist in ensuring compliance with OSHA, Department of Transportation, and Federal and State regulations Perform data entry and prepare standard reports May assist in loading or unloading freight Other duties as assignedQualifications 1-3 years Clerical Experience, preferably in the transportation industry Warehouse and WMS experience preferred AS400 experience preferred Dispatching experience preferred Forklift certification a plus Strong professional interpersonal and communication skills Microsoft office experience required
