Line Of Business Control Officer

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Job Title
Line of Business Control Officer
What does the Line of Business Control Officer do?
As the Line of Business Control Officer within Fiserv, you will be responsible for providing exceptional service to the Chief Risk Officer and the Enterprise Risk & Controls organization in support of the pursuit and achievement of ERC's strategic objectives. This position will report to our EVP, Chief Risk Officer. The position can entail travel up to 25%, primarily domestically, but also internationally as necessary. This role is located in our Omaha, NE office.
To be successful in this role, you will be responsible to:

• Provide alignment between the business and the risk framework, loss capture and other risk domains as appropriate.
• Continuously liaise with the business and supporting functions to understand upcoming changes so impact across risk domains can be assessed.
• Contribute to team coverage of engagements with Internal Audit, regulators, and other reviews by ensuring business is aware and prepared for the engagement.
• Lead efforts for issues and corrective actions including root cause identification, issue intake, alignment of corrective action, verifying effective remediation and closure related activities.
• Collaborate with the business and supporting functions on control design, implementation, and monitoring.
• Ensure appropriate connectivity and integration with other risk management teams.
• Conduct risk assessments to evaluate the adequacy and effectiveness of policies, procedures, processes, systems, technology, and internal controls. Manage triggers of when an assessment should be performed (e.g., system change, external event).
• Awareness and involvement in regulatory change control and alignment of related controls.
• Contribute to governance routines and management reporting leveraging Risk ID, issue management and other sources.
• Support the inventory of Business processes, internal testing, audit, regulatory engagement outputs and the integration with risk assessments being performed (coverage map).

Traits of a successful candidate include:

• Ability to influence and work across peers, partners and senior leaders within the organization
• Independent, requiring little direction, but also highly collaborative
• A broad thinker who can handle the details
• Assertive and confident while being open-minded and humble
• Proactive but comfortable reacting to fires
• Comfortable with senior executives and board members, while also approachable and fluent with entry-level staff
• Trustworthy (e.g., you treat confidential matters and private opinions as such)
• 100% reliable
• Willing to "touch the nerve" to get to the root of tough issues
• Analytical horsepower
• Ownership mindset

Qualifications for consideration:

• Bachelor's degree, with emphasis in Accounting, Finance, Management, Information Technology, or general business or equivalent field
• 10+ years of Chief of Staff or supporting roles and/or industry experience
• Organized, influential, strong client service attitude, and demonstrated success as a leader within a highly complex business and audit function
• Proven analytical, critical thinking, project management, interpersonal, and communication (written, oral, and listening) skills
• General understanding of global laws, regulations and standards governing technology and/or financial services industries
• Technology acumen and aptitude
• Experience with creating fresh perspectives, breakthrough ideas to create value
• Computer proficiency, specifically Microsoft Office products (Word, Excel, and PowerPoint, etc.) and Teammate

Preferred qualifications for consideration:

• Financial services experience, including working in highly regulated global environments

Personal attributes for success in this role:

• Impeccable integrity and exceptional professionalism
• Leader and mentor for entire ERC team and consensus builder among ERC leadership
• Able to create a vision for continually improving ERC and execute on that vision
• Excellent oral and written communication skills
• Desire to continually improve the ERC team through feedback and training
• Detail oriented to provide reliable and consistent results and also able to summarize information into an appropriate level for senior leaders
• Able to drive multiple projects across levels inside and outside of ERC
• Change agent and innovator

#LI - EH1
This role is not eligible to be performed in Colorado, California, New York or Washington.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.
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