Seasonal (Seasonal)
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: All Steamboat employees are eligible for a Steamboat and Alterra Mountain ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets (subject to restrictions, reservations and/or blackout dates.) Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education. Employees who are Year Round (Full-Time or Flex Year Round) are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy.
As part of the Lift Operations staff, you will be involved in several aspects of our mountain operations. This position is very important to the overall operation of the Steamboat Ski & Resort Corporation as you will be heavily involved in the safe transportation of guests up to our 2,965 skiable acres. Apply if you love the outdoors, a fast pace and getting people excited about Champagne Powder®!
Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
- Guest service - greeting, welcoming, and providing information to our guests (verbally, message boards, weather, conditions, etc.)
- Efficient and safe operation of the lifts
- Appearance at the lift areas (maintenance of the lift houses, snow on the ramps and in the maze, employee appearance, trash removal)
- Knowledge of assigned lift(s) machinery (control system, braking system, auxiliary unit)
- Inspections of the lifts and areas
- Complete required log sheets daily and other documents as needed
- Control and organize guests in the maze
- Refuse transportation to those without tickets or intoxicated individuals
- Slow or stop lift for adverse weather conditions or to avoid accidents
- Familiarity with special mountain events
- Knowledge of emergency plans; evacuation, fire, lift incident, lightning, unexplained stops, serious injuries, etc.
- Other duties, as assigned
Minimum skills, experience, education and ability required for this job:
- Must be minimum 18 years of age
- GED or High School Diploma required
- Must be authorized to work in the US or have a valid work permit
- The skill to complete snow grooming, much like landscaping
- Deal with conflict and difficult situations in a busy environment
- Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski & Resort Corporation's Service Excellence standards
- Compliance with all company policies, safety and procedures as well as any regulatory requirements
Physical Requirements:
- Shovel, scoop and rake snow
- Stand for long periods of time
- Work in extreme weather conditions
- Must maintain a professional well-groomed appearance
- Read, write, and communicate verbally in the English language
- Perform back and forth twisting motion required to load chairs or gondola cabins
- Must be comfortable lifting up to 30 lbs.
- Ski or snowboard experience is helpful but not required
Miscellaneous Information:
- Steamboat Ski Area is Smoke Free
- These are hourly non-exempt positions and are subject to overtime pay
- Positions require working weekends and holidays as needed
- All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines.
The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Steamboat area base hourly pay rate: $18.50 per hour
Steamboat Ski & Resort Corporation is an Equal Opportunity Employer