Job Overview:
The Lifestyle Manager is a key member of the management team. The Lifestyle Manager position requires a polished, creative, enthusiastic professional who is able to provide outstanding customer service. This vital role serves as the ambassador for all the lifestyle activities related to their property. The associate also possesses strong leadership abilities that assist them in motivating the management team, developer and residents towards the goals of the lifestyle programs.
Your Responsibilities:
- Sets and adheres to the highest standards of performance by personal follow-up to ensure that the service is being delivered. Demonstrates a routine and effective ability to adjust to changing circumstances.
- Works directly with the Lifestyle Director to create and implement activities and programs.
- Works directly with the homeowners to develop relationships and anticipate needs and interests
- Responsible for all the on-site preparation, marketing, production, and completion for all events
- Able to anticipate needs: both from owners as well as developer, to implement lifestyle programming that makes the community experience unique and in line with FirstService's values, goals, and principles
- Able to produce and market events with limited guidance which will
- Must be able to make thoughtful decisions with accurate planning
- Able to interact and develop relationships with homeowners, management, developers, and potential owners
- Able to negotiate as needed. Must be able to develop relationships with vendors and businesses in order to facilitate activities and events.
- Must be creative, fluid, and able to adjust to last minute changes
- Must have strong discipline, be able to work independently and accomplish projects with little supervision.
- Motivated self- starter who can anticipate what is needed to get the job done.
- Demonstrates excellent customer service, communication and time management skills.
- Greets and directs residents, guests and invitees.
- Resolves and follows-up on issues.
Skills & Qualifications:
- Education/Training:
- High school diploma or equivalency preferred. College level courses in business or hospitality preferred.
- Event planning experience is a plus
- Experience/Knowledge:Two (2) to three (3) years of industry experience preferred.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $33.65 - $38.46 / hour
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassignschedules, duties and responsibilities to this job at any time.
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