Lifeline Agent

Responsibilities:
Earn while making a difference

- Lifeline phone distribution with SafeLink
- Statewide expansion
- No prior experience required
- Training and support provided
- Flexible hours
- Opportunities for growth for Lifeline Agent & Team Lead

- Communicate effectively and professionally with customers to address their needs and resolve any issues or concerns.
- Perform data entry tasks accurately and efficiently.
- Upsell products or services to customers when appropriate.
- Maintain a high level of product knowledge to effectively answer customer questions and provide recommendations.
- Collaborate with team members to achieve sales targets and meet customer satisfaction goals.

TEXT - 925-813-1673 with your name, availability and city to schedule a quick phone interview.

Experience:
- Previous experience in a customer service or sales role is preferred.
- Strong communication skills, both verbal and written, in English.
- Bilingual proficiency in Spanish is a plus.
- Ability to multitask and navigate computer systems while on the phone with customers.
- Familiarity with data entry processes and accuracy in entering information.
- Experience with outbound calling and upselling techniques is beneficial.

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

Job Types: Full-time, Contract

Pay: $17.01 - $20.49 per hour

Expected hours: No less than 30 per week

Experience level:

• No experience needed

Shift:

• Rotating shift

Weekly day range:

• Every weekend
• Monday to Friday
• No weekends
• Weekends as needed

Work Location: On the road