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Form of workWhy Renovo?
Renovo Solutions is a nationwide healthcare technology management company, owned by a private equity firm, that offers a range of opportunities for technicians to grow within the company. With a presence in 40+ states, we provide comprehensive solutions for managing and maintaining healthcare technologies. We prioritize investing in our employees' development, offering various phases and advancement paths. Through ongoing training, mentorship programs, and a supportive work environment, we foster professional growth and promote from within. Join our team to make a difference in healthcare while advancing your career with Renovo.
Our work has a direct impact on the quality of care medical professionals can provide to their patients, so we have a strong sense of responsibility to hire only the very best. At RENOVO, we value knowledge, reliability, and integrity in our employees. If you are interested in being a part of a team that is committed to making a difference in healthcare equipment maintenance and healthcare asset and technology management, we invite you to apply for one of the open positions below. We are always looking for talented, passionate, hard-working people to join our team. Our employees are not afraid to speak their mind, to try new things, and to wear multiple hats. Our people are empowered to help our customers. We foster teamwork and cooperation, and always promote a “customer first” philosophy. We uphold this standard with our associates, clients, partners, and the communities in which we do business. We live by our company’s Five Guiding Principles, which we have termed TRUST:
- Treat each other with care, kindness and respect.
- Respect our associates’ responsibility of putting family first.
- Uphold the highest standards of excellence in all we do.
- Share our success with our associates, clients, partners and community.
- Treasure our people and promote from within.
Responsibilities
- The LS Specialist II will have experience 2+ years technical service experience performing routine maintenance and repair on:
- High performance liquid chromatography (HPLC/UPLC)
- Single quadrupole mass spectroscopy
- The LS Specialist II will also perform planned maintenance, repairs, and other verification/qualification services on multi-vendor LC and LC/MS
- Installs and optimize hardware/software/network products and configurations at customer sites.
- Manage customer expectations by communicating work performed and providing a follow-up plan if needed.
- Provide accurate and timely completion of service reports, expense reports and other administrative tasks.
- Communicate and escalate repair diagnostic and information with supervisor and other internal personnel to expedite repairs.
- Provides a communication link between the customer and supervisor to help ensure that effective service is provided to the customer.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance
- Escalates to management challenging service events in an efficient manner and develops a plan for resolution.
- If requested by management, will train and/or mentor Life Science Technician colleagues on maintenance of HPLC/UPLC devices.
- Will focus on meeting and/or exceeding designated performance metrics
- Other duties assigned
Qualifications
- Bachelor’s Degree in Chemistry, Biochemistry, Engineering, or related fields preferred
- Experience operating analytical chemistry equipment preferred
- Regularly lift and/or move up to 50 pounds
EEO Statement
RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
RENOVO Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of RENOVO’s employees to perform their job duties may result in discipline up to and including discharge.
Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position. Also, signature acknowledges that a change in duties with or without notice can occur at any time.
Employee is an “at-will” employee, and this does not act as a contract of employment.
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