Life Coach - Excel Center Nwa

GENERAL DESCRIPTION OF POSITION

Life Coaches are integral staff members in the Excel Center. Their primary role is to promote
continued student engagement in the Excel Center and to serve as a student advocate. Each
coach is responsible for a caseload of students, typically ranging from 65-80 students. In order
to support student learning and productivity, coaches build relationships with students and
provide resources to remove barriers from their educational progress. Effective coaches
understand how to triage their caseloads by managing their core responsibilities while also
being responsive to student crises as they arise. The position will work with the instructional
team in meeting standards-aligned educational objectives and supporting the schools mission
to provide adults the opportunity and support to earn a high school diploma while developing
career paths that offer greater employment and growth opportunities.
Uphold a positive work environment that follows Goodwills Amazing Customer Experience
(ACE) culture, Values, and Mission in everything you do and every interaction you have with co-
workers, clients, customers and management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Performs casework services with students to help identify and resolve barriers to student
success.
2. Attend all team and professional development meetings.
3. Administers assessments to determine the needs of the student.
4. Manages and monitors student information to ensure academic progress.
5. Develops students class schedules and graduation plans, with a rapid turnaround.
6. Collaborates with instructors and other school personnel to monitor student progress and to

identify pathways to success.
7. Gathers background information on the students social history by conducting observations,
making home visits, conducting interviews, and reviewing student records.
8. Participates in eligibility committee meetings and contributes to the development of the
Individualized Education Plan (IEP).
9. Serves as a resource to teachers and staff regarding social work services and the
academic/social needs of students.
10. Conferences with and provides information, support, and advising to students.
11. May provide in-service training and workshops for teachers and staff regarding proper
procedures for the referral of students to appropriate internal and external services.
12. Organizes and conducts specialized programs and student support activities.
13. Conducts specialized individual and group advising sessions to address specific emotional
and social needs of students.
14. Serves as a liaison between the student, home, school, counseling facilities and community
resources such as social services, court services, and family service agencies.
15. Acts as a member of the school crisis team to provide intervention to students as necessary.
16. Makes court appearances if requested to present data.
17. Compiles monthly reports and maintains accurate case records.
18. Perform any other related duties as required or assigned.
Required Qualifications:
1. Bachelors Degree
2. 2 years of experience in social work, counseling, advising, academic guidance or related
field
3. Must possess ability to collect, interpret, and synthesize information about a students
social history, community environment, family dynamics, economic differences, and
significant crises that influence academic and behavioral functioning.
4. Must have demonstrated ability to work cooperatively as an interdisciplinary team
member and devise an appropriate service plan for referred students and their families.
5. Must possess the ability to synthesize and interpret diagnostic and assessment data.
6. Must possess excellent communication and time management skills.

7. Must possess the ability to establish and maintain effective working relationships with
community agencies, students, families, team members, and others.
8. Requires occasional local travel; valid drivers license, up-to-date auto insurance, and
good driving record.
9. Ability to accept and/or drive change positively; demonstrate strong planning and
organizational skills and initiative
Preferred Qualifications
1. Experience working with high school aged students in a nontraditional setting and/or an
adult education setting strongly preferred