LICENSING SPECIALIST

Our Company
StepStone Family & Youth Services
Overview
The Licensing Specialist is responsible for the recruiting of Family Foster Care Parents. The Licensing Specialist will develop territories, increase targeted populations, develop sales plans, and develop rapport with potential candidates, and help increase awareness of the need for families. The Foster Parent Recruiter is also responsible for taking new families through the SAFE and state licensing process and an abbreviated annual renewal process of their foster care license.
Responsibilities

• Coordinates and engages in recruitment and awareness activities in order to recruit prospective foster parents and build community awareness relations
• Develops and implements proactive, strategic recruitment plans designed to attract and certify qualified candidates, while maintaining a pipeline of both active and passive candidates for future training and certification
• Responds to foster parent inquiries by phone within 24 hours
• Develops strategies to support efforts for general, targeted and child-specific recruitment and marketing
• Understands and follows all agency and state licensing requirements and ensure foster parents' compliance with regulations at all times
• Works through and complete certification process with foster parents, including the completion of necessary documentation required
• Completes parent interviews, background clearances, home inspections to evaluate suitability, safety, and well-being of youth placed in the homes
• Maintains foster parent files in compliance with agency and state regulations
• Assists in the placement process and successful matching of youth and foster parents based on the needs of referred youth and the level of training, strengths, and expertise of the foster family
• Maintains professional boundaries, conduct and confidentiality and other governmental laws and regulations, agency policy and licensure ethics
• Attends all company required meetings, as well as community meeting to provide on-going collaboration with referral sources and community providers
• Provides support to all members of the treatment team, including case manager, therapist, foster parents, and youth to ensure needs are met and placement stability
• Ensures safety and well-being of all youth in care by observing for signs of abuse and/or neglect
• Travels to affiliate locations to work with managers; frequent travel associated with recruitment events required
• Participates in the developmental implementation of Corrective Action Plans for foster parents in conjunction with the program supervisor
• Provides services that respect each family and youth's cultural background, heritage, and identity
• Conducts Monthly Foster Parent record reviews; 25% each month
• Conduct Monthly Foster Parent Meetings and monthly Foster Parent trainings

Qualifications

• Bachelor's degree in Social Work, Psychology, Childhood Education, Education Counseling and Psychology, or other Human Service, Behavioral Science field or Public Administration field
• Minimum of one year of work experience in a Child Placing Agency, the Department of Family and Children Services, or Non-Profit Agency preferred
• One to two years of experience in Resource Development/ Foster Parent Recruitment and Retention preferred
• One year of marketing, fundraising, and event coordination preferred
• One to five years' experience in full cycle recruiting in a fast paced, professional oriented environment; experience in sales, insurance or financial services recruitment preferred
• State Foster Parent Licensure Training preferred
• SAFE certified Home Study Writer Certification preferred (company will assign this training within first month of employment as a Licensing Specialist)
• Strong recruiting mentality and a general understanding of a recruiting life-cycle from sourcing/lead generation to filling positions
• Demonstrated knowledge of vast recruiting strategies, including savvy social media platforms
• Strong attention to detail, highly organized, highly energetic, and positive
• Effective at cold calling, pursuing warm leads, and transforming candidates into new colleagues
• Ability to remain customer focused and use independent judgement in problem solving
• Strong interpersonal skills
• Strong project management, new business development and customer retention skills
• A documented track record of achieving targeted objectives
• Possess critical thinking skills, supported by intellectual curiosity and sound business judgment
• Outstanding telephone presence and superior written communication skills; team player and natural leader; competitive

About our Line of Business
StepStone Family and Youth Services provides the full spectrum of support to children in need of alternative, safer and more positive living environments with residential and family services. StepStone connects children and youth who need homes with foster families, as well as foster care training, respite care and support services. For young adults transitioning from foster care to independent living, StepStone provides personalized guidance and training on basic life skills, including money management, life skills and education. For more information visit www.stepstoneyouth.com.
Salary Range
USD $19.00 / Hour