Address
Form of workJob Description
Summary
The role of the Massage Therapist is to provide guests with excellent service; and to provide services such reducing tension, improving circulation and lengthening and stretching muscles through various massage techniques. In addition, the therapist will educate the spa guest in all areas of product knowledge and massage techniques. They will also live and demonstrate the Lotus Day Spa & Salon Guiding Principles and Beliefs and utilize these in the performance of their job.
Essential Minimum Job Functions:
· Provide exceptional customer service to each guest by educating them on all products and services offered in the spa.
· Massage face and body, including hands and feet, using rituals, Aveda products, hot towels, or hot stones.
· Provide customized care and massage techniques based on customer needs.
· Use reflexology points on hands and feet.
· Keep work stations clean and sanitize tools such as, massage tables, face cradle, sheets, towels, and rocks.
· Continue advanced education and training to develop new, and stay current in, products and massage techniques.
· · Update and maintain Virtual sales records & customer treatment records, such as beauty services provided and products recommended.
· Cleaning and upkeep duties of salon as assigned by Spa Manager.
· Participate in all aspects of marketing Lotus services to include:
Social Media (weekly examples of work)
Blog (quarterly)
Eventing (in spa and on customer sites)
Videos/TV spots
Referral Programs
Educational Requires:
Proof of successful completion of formal massage training.
National or AZ state certification.
Physical Requirements:
While performing the duties of this job, the employee will be required to:
· Walk, sit, bend and squat
· Talk and hear
· Grab, pull or bend items
· Lift and/or carry up to 10 lbs.
· View items at a close or distant range
· Must be able to stand for extended periods of time
