Icebox Cryotherapy Studios is seeking one Esthetician/ Wellness Coordinator (front desk) for our North Scottsdale, AZ studio. Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapy. We work with clients that are looking for athletic recovery, wellness, natural pain management and beauty services using cold therapy.
The Icebox Esthetician will perform a variety of treatments including CryoTherma and Cryo-Facials. This position is responsible for educating our guests on the services and products offered, and flawlessly performing beauty treatments. Estheticians will be crossed trained in all cold therapy modalities and expected to assist in the studio when not performing beauty services. Must be able to work weekends.
COMPENSATION
Hourly + Commission + Tips
JOB RESPONSIBILITIES
- Perform the job in the most trustworthy and respectable way
- Sell the Icebox Product and ensure clients understand the complementary opportunities when coupled with efforts to embrace a healthy lifestyle
- Adopt clients as family members and ensure we treat them as family
- Continuously educate clients on products, services, while obtaining feedback with each interaction
- Perform client consultations for skin and body treatments
- Provide exceptional Cryo-Facials and CryoTherma services
- Execute opening and closing of treatment rooms
- Maintain equipment and use proper amounts of products to assist with cost controls
- Cross-train with Wellness Coordinators to be an active part of the team, wherever needed
- Be proactive in efforts to build client base and maintain book of business
- Deliver an overall excellent customer service experience
- Promote and educate clients on company products and culture
- Describe service benefits
- Create relationships with clients to further personalize their experience
- Proactively attend to clients to insure quality customer service
- Answer customer queries regarding services
- Recommend & select services and packages
- Assist in maintenance of studio facility and equipment
POSITION SKILLS AND TRAITS
- When clients think of Icebox, they should think of you
- OBSESSED with a healthy lifestyle
- Active state license
- Ability to effectively sell spa products and services
- Prior experience in spa, health, or wellness industries or recent graduation with passion for facials, skincare, and beauty
- Curiosity – always seeking to learn
- Ability to lift: up to 50 lbs.
- Flexible to work day, evening, and weekend hours
- Be an exceptional employee and team-member
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Supplemental pay types:
- Commission pay
- Tips
Experience:
- Spa services: 1 year (Required)
License/Certification:
- Esthetics License (Required)
Work Location: In person