License Plate Agency Technician

BILINGUAL APPLICANTS ENCOURAGED TO APPLY

Position Overview

Performs intermediate administrative support work in processing of motor vehicle registrations, titles, and related documents for the county operated License Plate Agency.

Duties and Responsibilities

• Processes vehicle registration renewals, issues renewal stickers, collects and receipts renewal fees.
• Processes vehicle title work due to ownership changes and other reasons, determines amount due, collects and receipts fees.
• Completes and notarizes documents as required by NC DMV, determines, collects and receipts notary fees.
• Produces required reports, balances cash drawer, and prepares bank deposit daily with respect to NC DMV fees and notary fees.
• Distributes License Plates and handicap placards.
• Collects registered motor vehicle property taxes.
• Collects highway use tax.
• Assists the public with respect to NC DMV rules and regulations.
• Performs other related job duties as assigned.

Education and Experience

High school diploma or equivalent. Experience in collection, accounting, finance, business, data entry, or customer service is preferred, but not required.

Licenses or Certifications

Possession of a valid State of North Carolina driver license to operate a motor vehicle. Requirement exists at the time of hire and as a condition of continued employment. Must be commissioned as a Notary Public in the State of North Carolina or will be required to obtain the commission within a within a reasonable amount of time. Applicants may be required to complete three weeks of intensive training through the NC DMV prior to beginning work.

Knowledge, Skills and Abilities

• Knowledge of county and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of the North Carolina Machinery Act as applicable to the registration and licensing of motor vehicles.
• Knowledge of modern office practices and procedures, including proficiency in computer technology and related software applications.
• Skill in collecting and recording data and maintaining accurate records.
• Skill in performing mathematical calculations.
• Skill in prioritizing and organizing work.
• Skill in oral and written communication.
• Ability to handle sensitive and controversial situations.
• Ability to use posting, calculating, or adding machine in recording financial data or making computations.
• Ability to effectively communicate and interact with management, employees, members of the general public, and other groups involved in the activities of the county as they relate to the department.
• Ability to deal tactfully and courteously with the public.
• Ability to write clear and concise reports.
• Ability to initiate both oral and written communications effectively.
• Ability to establish and maintain effective relationships with the general public, county officials, and other employees.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Language:

• Spanish (Preferred)
• Portuguese (Preferred)

License/Certification:

• Certified Notary Public (Preferred)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Wilmington, NC 28403 (Required)

Work Location: In person