Library Technical Assistant

Library Technology Assistant

Job description

The Library Technology Assistant will be responsible for evaluating and maintaining library-specific technology hardware and software and all related items.

Position Responsibilities:

• Supports library-specific technology and services, including Digitization Lab equipment, microform readers, environmental sensors, and various other printers, scanners, and equipment.
• Handles day to day installation, maintenance, minor repair, and troubleshooting of the library-specific hardware, software, and peripherals.
• User management for library-specific software technology (Atlassian, Alma, Blackboard, etc.)
• Works closely with the OU IT team embedded in the Libraries.
• Supports the library technology service desk ticketing queue.
• Creates and maintains documentation and statistics, such as inventory lists, process documentation, and usage data.

Qualifications - Internal

Required Education: High School Diploma or GED, AND:

• 24 months office, clerical, or administrative experience.

Skills:

• Excellent oral and written communication skills, including the ability to effectively communicate with end-users at varying technological skill levels.
• Previous experience in a customer service environment and commitment to customer service excellence.
• Knowledge of Microsoft Office Suite (Outlook, Excel, and Word)
• Experience in policy development or product documentation .
• Technology proficiency and capabilities working with library-relevant information technology applications.

Diversity Statement: The University of Oklahoma is committed to achieving a diverse, equitable, and inclusive university community by recognizing each person's unique contributions, background, and perspectives. The University of Oklahoma strives to cultivate a sense of belonging and emotional support for all, recognizing that fostering an inclusive environment for all is vital in the pursuit of academic and inclusive excellence in all aspects of our institutional mission.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.

Job Types: Full-time, Temporary

Pay: From $17.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Norman, OK 73019: Relocate before starting work (Required)

Work Location: In person