Library Services Manager

Salary: $74,995.39 - $118,937.85 Annually
Location : Hennepin County
Job Type: Full-time
Remote Employment: Flexible/Hybrid
Job Number: 23LIB836BKH009
Department: Library
Division:Library Services Admin
Opening Date: 11/27/2023
Closing Date: 12/11/2023 11:59 PM Central
Description
The Library Services division of is seeking an engaged and strategic leader to fill a Library Services Manager position. This position is part of a team that is responsible for providing leadership for staffing and services in the Library Services division with a focus on assuring relevant, mission-driven, timely service to patrons in libraries, online, and in the community. This position will manage the staff and services in a regional group of libraries, including having direct supervisory responsibility for six or more supervisors and overseeing a team of 50 or more employees in a variety of roles throughout the region. In addition, this position will promote and support the library's strategic initiatives by participating on or leading project teams and collaborating with Hennepin County departments and community organizations in the development of services for the public.
Effective December 31, 2023, there will be a general salary adjustment of 2.5% to the minimum and maximum of the range.
Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit
Location and hours:
This position is hybrid and will be performed both onsite with frequent and regular visits to libraries and other county workspaces and remote as job duties require. Work hours will typically be Monday through Friday, 8 a.m. - 4:30 p.m. with some evening and weekend hours required to support libraries across the county. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
New employees who are hired into remote or hybrid positions between January 2, 2022 to December 31, 2024, will receive $500 toward the cost of establishing consistent internet connectivity, payable after the new employee successfully completes probation.
About the position type:
This position is full-time, benefit earning.
This position is internally classified as an Administrative Manager.
Click to view the job classification specification.
Note: You must attach a resume as part of your application materials to be considered for this position.
In this position, you will:

• Manage staff and services for region of libraries.
• Provide leadership to further department-based strategies that align with county goals, mission and core values for diversity, equity & inclusion.
• Ensure programs and services across region align with library and county priorities.
• Plan, organize, and supervise complex library and county projects.
• Sponsor teams and work groups.
• Manage and track resources in region of libraries, including staff, supplies and equipment, and programming costs.
• Support supervisors in developing responsible staffing and scheduling plans.
• Manage performance of direct reports and support performance management across region of libraries.
• Ensure compliance with labor agreements and personnel rules.
• Support library and county priorities, including delegating and assigning work to others.
• Implement the Racial Equity Impact Tool (REIT) in planning projects and services to support Hennepin County's equity, diversity, and inclusion goals.

Need to have:
One of the following:

• Nine years or more of experience related to organizational operations or programs or a specialty area appropriate to the position.
• Bachelor's degree or higher in business administration or other field appropriate to the position and five years or more of experience related to organizational operations or programs or a specialty area appropriate to the position.

Nice to have:

• Experience:
  • Coordinating or managing complex projects and programs.
  • Leading and managing change across a large organization.
  • Working in a library setting.

Knowledge of:

• Diversity and inclusion strategies with a focus on disparities reduction.
• The principles and methods of stakeholder engagement.
• The principles of management and supervision.

Ability to:

• Read and analyze policies, procedures, and budgets.
• Set objectives and priorities for Library Services and staff.
• Communicate clearly and concisely in verbal and written form.

About the department:
Hennepin County Library works to nourish minds, transform lives and build community together. We are about much more than books. In addition to a collection of almost 5 million books, CDs and DVDs, the library system maintains a treasure trove of documents and online resources, and offers programming to aid and enrich Hennepin County employees and clients.
Hennepin County Library, nationally recognized as one of the top libraries in the United States, serves more than 1.2 million residents of the city of Minneapolis and suburban Hennepin County. Hennepin County Library has 41 libraries and provides service at the Cedar Riverside Opportunity Center as well as outreach to patrons who have barriers to visiting libraries in-person through the Outreach Department. Hennepin County Library has an expansive physical and digital collection, access to public computers and Wi-Fi, and vibrant spaces for meetings, studying, socializing, and learning.
About Hennepin County:
Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goalsthat Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.Our employees receive a combination of generous benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at Select Guest.
Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.
Your future. Made here.
This posting may be used to fill current and future vacancies.
Invitations to interview will be based upon an assessment of education and experience.
Final candidates may be required to complete a background check.
If you have any questions, please contact:
Brooke Haaf
Why work here?
Hennepin County embraces the Total Rewards philosophy. We want our employees to succeed - not only at work but as they move through life and its milestones. We offer advantages and opportunities others can't - including:

• Meaningful work
• Public service
• Competitive pay
• Work-life balance
• Generous benefits
• Opportunities to grow
• Commitment to your success

By working in public service, we are a part of something larger than ourselves. Together, we support those in need. We help people access information and services. We empower vibrant and diverse communities. We serve residents.
Visit our benefits page to learn more: bridge.hennepin.us/eligibility.
If you are a current Hennepin County employee please be aware that any change in job classification may affect your current benefits (such as a conversion from Vacation/Sick Leave to Paid Time Off and/or enrollment in a Health Care Saving Plan.) Information about the impact of job changes on benefits can be found
01
This position is hybrid and will be performed both onsite with frequent and regular visits to libraries and other county workspaces and remote as job duties require. Work hours will typically be Monday through Friday, 8 a.m. - 4:30 p.m. with some evening and weekend hours required to support libraries across the county.
While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.
Are you willing and able to accept these terms of employment?

• Yes
• No

02
Do you have a bachelor's degree or higher in one of the fields below? Check all that apply.

• Business administration
• Public administration
• Behavioral/social science
• Management science
• Other degree related to this position
• None of the above

03
Describe your relevant education, including area(s) of study, school(s) attended, and degree(s)/certification(s) earned. If you do not have any relevant education, type 'None' in the space provided.
04
How many years of full-time equivalent experience do you have related to organizational operations or programs or a specialty area appropriate to the position?

• I do not have this experience
• Less than 5 years
• 5 years or more, but less than 6 years
• 6 years or more but less than 7 years
• 7 years or more but less than 8 years
• 8 years or more but less than 9 years
• 9 years or more

05
Describe your full-time equivalent experience related to organizational operations or programs or a specialty area appropriate to the position, referencing positions listed on your resume. If you do not have this experience, type "None" in the space provided.
06
How many years of experience do you have coordinating or managing complex projects and programs?

• I do not have this experience
• Less than 1 year
• 1 year of more, but less than 2 years
• 2 years or more, but less than 3 years
• 3 years of more, but less than 4 years
• 4 years or more

07
Describe your experience coordinating or managing complex projects and programs, referencing positions listed on your resume. If you do not have this experience, type "None" in the space provided.
08
Do you have experience leading and managing change across a large organization?

• Yes
• No

09
Describe your experience leading and managing change across a large organization, referencing positions listed on your resume. If you do not have this experience, type "None" in the space provided.
10
Do you have experience working in a library setting?

• Yes
• No

11
Describe your experience working in a library setting, referencing positions listed on your resume. If you do not have this experience, type "None" in the space provided.
12
Please choose the one recruitment source that best describes how you first learned about this job opening. Please review all possible choices before making your selection. Your response to this question helps us evaluate the effectiveness of our recruitment methods.

• College or university (job board, career services, or instructor)
• Community or nonprofit organization (counselor, job board, etc.)
• Employee or recruiter of Hennepin County
• Friend or family member that is not a Hennepin County employee
• Hennepin County job notification emails
• Indeed.com
• Job fair or networking event
• LinkedIn
• Print advertisement (flyer, postcard, billboard, transit ad, etc.)
• Professional association (job board or email)
• Social media (Facebook, Twitter, Instagram, etc.)
• www.hennepin.jobs or www.governmentjobs.com
• Other

13
For the recruitment source selected above, please provide the specific name of the person, website or media source.
Required Question