This position supports the public services functions of the University Libraries through the effective management of student and staff employees, participation in the reference desk rotation, and customer service, network and user support assistance.
- Hire, train, supervise, and schedule student workers to provide user assistance and customer service.
- Participate in the reference desk rotation, providing reference assistance to library users.
- Participate in service desk rotation (circulation and reserves) and resolve public service issues.
- Hire, train, supervise and evaluate Library Specialist(s) and/or staff.
- Work with Library Systems (computing and networking) staff to identify and resolve problems in public computing services; may also work with integrated library system (ILS) staff to resolve ILS issues.
- Participate as a member of the Libraries' Public Workstations Committee to establish and review policies on public computing services.
- Perform other job-related duties as assigned.
- Overseeing day-to-day operations for the resource management team and ensuring quality control related to physical processing and collections management.Supervising staff and student assistants, and conducting annual performance evaluations.Developing, maintaining, and documenting norms, best practices, and workflows for processing physical materials.Working with Libraries colleagues to coordinate cross-departmental workflows.Overseeing the inventorying of circulating print collections, including withdrawal and binding activities.Ordering binding and general office supplies in compliance with Libraries and University procedures.Ensuring compliance with University and State property management regulations for physical collections, and preparing annual inventory reports.
Description
Associates and 3 years experience
Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. Advanced vocational or electronic skills or a basic knowledge of a professional field is required. An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field. Requires a minimum of three (3) years of directly job-related experience.
- Education will be considered in lieu of experienceExperience will be considered in lieu of education
- Supervision and/or team leadership experience experienceExperience using an integrated library system (ILS), such as Ex Libris Alma, Voyager, Sierra, SirsiDynix, etc.Ability to work both independently and collaboratively
- Demonstrated project management skillsBook processing, book binding, and/or book repair experienceKnowledge of Alma serials procedures, including holdings update and bindery prepKnowledge of MARC records and fields in a library catalog
- Excellent communication skillsPrecise attention to detailSuperb organizational and time management skillsSound judgment and decision making
Organization: H0143 University Libraries
Employee Status: Regular/Benefits
Job Posting: Jan 24, 2024, 3:41:19 PM