Library & Instructional Technology Clerk

Description:

South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 10,000 students covering 7 campuses and Online learning sites. We are also one of nation’s highest producers of licensed healthcare professionals offering a myriad of undergraduate and graduate healthcare programs for our students.

A.Administrative:

• Coordinates and facilitates activities for the Resource Center at the Learning Site.
• Collects and evaluates Resource Center usage. In collaboration with the Director of Library Services, uses survey data and usage data to develop and implement changes based on students’ needs.
• Issues College ID cards to faculty, staff, and students. Maintains equipment and orders supplies, as needed.
• Oversees and directs Federal-Work Study student workers assigned to work in the Resource Center. Ensures sufficient coverage for all open hours for the Resource Center.
• Assists with maintaining any on-site resources such as books, DVDs, journals, and other materials.

B.Reference and User Services:

• Provides excellent customer service and problem solving skills in assisting all Resource Center users. Helps students access available services and resources; directs students to further assistance as needed.
• Provides limited reference assistance to students, faculty, and staff. Makes referrals to the librarians, as needed.
• Assists with inter-campus loan receipt and return of library resources.
• Assists with receipt and return of interlibrary loan materials from other libraries.
• Provides assistance with check in and check out of Resource Center materials and equipment.
• Assists and provides problem solving with copier, printer, and computer use by Resource Center users.

C.Technical Services:

• Work directly with the Director and Associate Director of Instructional Design and Technology on projects that support the team.
• Assist students with navigating Canvas courses.
• Provide training and support for the Canvas Learning Management System, Panopto Lecture Capture System, and other instructional technologies that support teaching and learning in on-ground, hybrid, and distance learning courses.
• Help conduct training workshops and special sessions on current and emerging instructional technologies and teaching and learning strategies and methodologies.
• Work with faculty to integrate instructional technologies and active learning strategies into the curriculum.
• Assist with IDT Help Desk on level 1 tickets.

D.Other Duties:

• All other related duties as assigned by supervisor and Campus President.
• Assists with maintenance and updates of Resource Center computers.
• Assists with annual inventory of Resource Center books, equipment, and other materials.
• Attends all department and institutional meetings, in-service training sessions, and other meetings as requested by the supervisor.

Requirements:

Education: Minimum Associates Degree, Bachelors Degree Preferred