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Form of work
SalaryDescription
The City of Norfolk's Department of Libraries is currently seeking a full-time Library Associate I for its Jordan Newby at Broad Creek Anchor Branch. This position assists with the daily operations of the library. Acts as an assistant to the supervisor. Provides customer service to patrons by developing and delivering age appropriate programs and readers' advisory. Promotes the general use of facilities and assists patrons in the use of collection and computers.
Departmental Hiring Salary: $40,100.00
Essential Functions
Essential functions include but are not limited to:
- Provides customer service by assisting patrons with basic reference questions, providing assistance with computers and equipment, and recommending reading material.
- Responsible for developing and implementing adult programming on a regular basis.
- Assists with the maintenance of the branch’s adult library space and collection.
- Connects with community organizations, schools and Adult Living homes for outreach and partnership opportunities.
- Involves in supervision responsibilities in absence of the branch manager and supervisor.
- Oversees and guides Adult Services staff and volunteers when the need arises.
- Provides customer service at the public service desk by assisting patrons with reference questions involving resources in print, the internet, databases, community information resources and readers advisory.
- Receives deposits and posts money for daily cash report.
- Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating interlibrary loans and collecting fees.
- Must be able to sit/stand for extended periods of time, lifts up to 25 pounds from ground to waist-level, bend, stoop, push, pull, and complete tasks requiring manual dexterity to retrieve books and other materials from shelves/cabinets ranging in height from floor level to approximately 6 feet, and unpack incoming books/orders.
- Thorough knowledge of library resources, procedures, and systems.
- Ability to use good judgement in daily services to analyze problems, recommend solutions and make decisions.
- High degree of comfort learning new technologies.
- Ability to relate library services to the needs of the community.
- Ability to maintain effective working relationships with the public and other employees.
- Participates in outreach partnerships, public relations activities and community events.
- Exhibits proficient knowledge of computer software and databases.
- Develops ideas for brochures, pamphlets, booklets and handouts for programs.
- Demonstrates excellent organization & time management skills.
Education/Experience
Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.
One year of experience in library or related services.
Additional Preferred Experience:
High degree of comfort learning new technologies.
Strong Microsoft Skills.
Considerable public library experience with strong adults and teens programing skills.
Strong Cash Management skills.
Additional Information & Requirements
Work Hours: 40 hours per week- Evening and weekends required.
Signing Bonus: This position is eligible for a one-time $5000 sign on bonus.
