Library Assistant - Pt 25 Hours/Week - Chanhassen & Victoria Libraries

Salary: $18.48 - $27.72 Hourly
Location : Chanhassen/Victoria Libraries, MN
Job Type: AFSCME Part-Time (<35 hrs per week)
Job Number: 02624
Division: Public Services
Department: Library Services-Chanhassen/Victoria
Opening Date: 01/16/2024
Closing Date: 1/25/2024 4:30 PM Central
JOB SUMMARY
The Library Assistant is responsible for providing customer service to patrons while performing a variety of duties associated with the delivery and operation of library services.
TYPICAL DUTIES AND RESPONSIBILITIES
• Participates in and implements customer services responsibilities associated with the circulation desk, including but not limited to, registering library cards, checking in and out library materials, handling fines and fees, processing problem check-ins and directing patrons in the use of library services and materials.
• Performs all duties associated with library material handling and distribution.
• Instruct and assist customers in the use of the online catalog and other library electronic equipment and machines including fax, copiers, computers, printers, and self check-out machines.
• Process fines and fees and handle money and credit card transactions including reconciling cash reports and making bank deposits.
• Perform opening and closing library duties and prepare the library for public use.
• Process incoming and outgoing library materials from all local and regional libraries, including Interlibrary Loan materials and Express Library locations.
• Process new and withdraw old issues of magazines and newspapers.
• Prepare new and mend materials for circulation by adding plastic jackets, labeling, inventorying, stamping and barcoding materials
• Assists in shelving materials and maintaining the appearance and order of the library.
• Performs other duties of a comparable level or type.
MINIMUM QUALIFICATIONS
• High school diploma or GED and one year related work experience in a customer service field, preferably library experience or face-to-face customer service.
SCORED EXAMINATION PROCESS
All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.
01
Do you have a high school diploma or GED?

• Yes
• No

02
How many years of professional work experience do you have with high volume face-to face customer service interactions?

• None/less than one year
• One year to less than two years
• Two years or more

03
Do you have a valid driver's license or evidence of equivalent mobility?

• Yes
• No

04
In the last five (5) years, have you worked in a public library in a face-to-face customer service position? Please ensure the work history portion of your application supports your answer.

• Yes
• No

05
If you indicated library experience above, in which type of library did you work? Select all that apply:

• Public Library
• Academic/College Library
• School Media Center
• None of the above

06
In the last five (5) years, do you have experience in a retail or other public-facing customer service environment, outside of library work? Please ensure the work history portion of your application supports your answer.

• Yes
• No

07
How many years of paid work experience do you have performing detailed tasks?

• None/less than one year
• One year to less than two years
• Two years or more

08
How many years of paid work experience do you have in a fast-paced multi-tasking work environment? Please ensure the work history portion of your application supports your answer.

• None/less than one year
• One year to less than two years
• Two years or more

09
Please indicate your availability to work the following shifts. Select all that apply:

• Weekday day hours
• Weekday evening hours
• Saturday hours
• Sunday hours
• None of the above

Required Question