- Establish timely contact with all applicable parties to a claim (insureds, drivers, witnesses, etc), gathers facts of the loss and clearly explains the claims process
- Assess coverage, identifying and addressing potential coverage issues
- Determine liability and document the claim file with details of the claim investigation
- Communicate to applicable parties the rationale behind coverage or liability decisions
- Document information obtained regarding damages and resolve within assigned authority limits
- Manage the assignment of claims to material damage handling units for inspection or repairs
- Maintain file notes and correspondence while performing multiple tasks associated with a fast-paced environment
- Manage reserve adequacy throughout the life of the claim
- Alert claims supervisor in the event of potential fraud, recovery, or severity escalation in the claim
- Ensure timely and cost-effective claim resolution
- Must be fluent in English, fluent in Spanish is preferred
- Associates degree or above preferred
- 1-3 years of property damage experience preferred
- Must obtain Florida adjuster license prior to start date
- Ability to multi-task in a fast-paced environment
- Strong communication skills and ability to clearly document and communicate the basis for decisions made
- Excellent written skills that demonstrate clear, professional and succinct communications for file documentation, internal communications and external correspondence
- Strong organizational and time-management skills
- Courteous and professional telephone communications
- Ability to work in a team environment and maintain calm demeanor even during heated circumstances
Amwins Specialty Auto seeks to attract career-oriented individuals, and as such provides competitive pay and considerable opportunity for merit-based advancement. Our comprehensive benefits package includes the following:
- Medical, dental & vision coverage
- 401K with Company match
- Paid time-off
- Pay-for-Performance
- Flexible spending accounts
- Tuition reimbursement
- Work/Life resources
- Employee and Dependent life insurance
- Disability insurance
- Accidental death and dismemberment insurance